Client Services Administrator

AC Accounting and Business Solutions; Ballarat; On-site; AUD 48,000 - 60,000; Full time

Job summary

AC Accounting and Business Solutions in Ballarat, VIC seeks an organised administrator to support a senior administrator and a team of accountants in a professional services environment.

Responsibilities include handling calls, client greetings, scheduling, lodgments, ATO correspondence, and preparing financial statements and ASIC annual statements. Strong communication and customer service are essential to succeed in this role.

Qualifications

• Excellent attention to detail.
• Strong customer service orientation.
• Very organised with the ability to multi-task.
• Positive attitude and willingness to take on tasks of any size.
• Enthusiastic individual who works well with deadlines.

Responsibilities

• Perform administrative duties such as scanning, collating and binding, answering telephone calls, meeting and greeting clients, preparation of boardroom, and scheduling appointments.
• Assist accountants with lodgment, collations and other admin requirements.
• Handle ATO correspondence and process notices of assessment.
• Collate tax returns and financial statements for Companies, Trusts, Superfunds and Individuals.
• Liaise with clients and the team of accountants regularly requesting additional information or addressing general queries.
• Prepare and distribute company ASIC annual statements.
• Incorporate companies and establish trusts.

Skills

Attention to detail

Customer service

Organised

Communication skills

Job description

AC Accounting and Business Solutions - Ballarat VIC

This role involves supporting the senior administrator performing administrative duties and providing support to a team of accountants in a professional services environment.

Key responsibilities

• Perform administrative duties such as scanning, collating and binding, answering telephone calls, meeting and greeting clients, preparation of boardroom, and scheduling appointments
• Assist accountants with lodgment, collations and other admin requirements
• Handle ATO correspondence and process notices of assessment
• Collate tax returns and financial statements for Companies, Trusts, Superfunds and Individuals
• Liaise with clients and the team of accountants regularly requesting additional information or addressing general queries
• Prepare and distribute company ASIC annual statements
• Incorporate companies and establish trusts

About you

• Excellent attention to detail and great verbal and communication skills
• Client focused with strong customer service orientation
• Very organised and a great multi-tasker
• Positive attitude and willingness to take on tasks of any size
• Enthusiastic individual who works well with deadlines

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