Client Relationship Manager - Recruitment & Growth

SMAART Recruitment; Adelaide; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Award-winning culture

Flexible working arrangements

Recharge Days

Interstate team trips

Laptop & phone

Birthday off

Uncapped commissions

Job summary

SMAART Recruitment in Adelaide is seeking a Client Relationship Manager to focus on growing our client base across South Australia. This role is not a traditional 360 recruitment position but centers on building durable client partnerships and turning opportunities into outcomes.

You will work with local and national teams, engage with hiring managers, re-engage dormant accounts, and generate new business through networking and referrals.

Qualifications

• Experienced recruitment professional with a client-focused mindset.
• Strong ability to nurture client accounts and convert opportunities.
• Excellent communication and proactive follow-up with stakeholders.

Responsibilities

• Build and strengthen relationships with existing clients.
• Re-engage dormant clients and rebuild partnerships.
• Generate new business opportunities through networking and referrals.
• Identify opportunities within existing accounts and cross-sell services.
• Partner with recruiters to convert opportunities into outcomes.
• Maintain accurate ATS records and client activity.
• Act as a trusted advisor to clients and market presence across Adelaide.

Skills

Client relationship management

Stakeholder management

Commercial mindset

Hiring manager engagement

Communication & follow-up

Autonomy

Industry networking

Tools

ATS

Job description

Client Relationship Manager - Recruitment & Growth

• Full-time | Full autonomy | Fast-paced Adelaide team - $90,000-$110,000 + Super
• Perfect for recruiters wanting a client-focused career path
• Award-winning culture, recharge days & interstate team trips

• Full-time | Full autonomy | Fast-paced Adelaide team - $90,000-$110,000 + Super
• Perfect for recruiters wanting a client-focused career path
• Award-winning culture, recharge days & interstate team trips

Love the client side of recruitment but ready for something different?

SMAART Recruitment is looking for a relationship-focused recruitment professional to join our Adelaide team in a newly evolved growth role.

This isn't a traditional 360 recruitment position, and it's not a pure sales role.

Instead, you'll focus on building strong client relationships, growing existing accounts, re-engaging dormant clients, and identifying new opportunities across our client portfolio.

If you're an experienced recruiter who enjoys the commercial side of the industry, loves meeting clients and naturally spots opportunities, this could be the perfect next step.

The Opportunity:

As our Client Relationship Manager, you'll play a key role in strengthening and growing our client base throughout South Australia.

Working closely with our Adelaide and national teams, you'll become a trusted advisor to clients while helping uncover opportunities that drive growth for both our clients and our business.

Key Responsibilities

• Build and strengthen relationships with existing clients
• Re-engage dormant clients and rebuild partnerships
• Generate new business opportunities through networking, referrals, and market engagement
• Identify new opportunities within existing accounts
• Generate new business opportunities through networking, referrals and market engagement
• Partner closely with recruiters to help convert opportunities into successful outcomes
• Maintain accurate ATS records and activity
• Act as a key point of contact and trusted advisor for clients
• Build strong market presence across Adelaide and South Australia

About You:

We're looking for someone who genuinely enjoys building relationships and creating opportunities.

To be successful, you'll ideally bring:

• Previous recruitment industry experience
• Strong client relationship and stakeholder management skills
• A proactive and commercially minded approach
• Confidence engaging with hiring managers and business leaders
• Excellent communication and follow-up skills
• The ability to work autonomously while contributing to a collaborative team
• Energy, curiosity and a genuine passion for helping clients succeed

Most importantly, you'll love being out in the market, meeting people, building partnerships and creating opportunities.

Why You'll Love Working at SMAART:

• Award-winning agency with a strong and established brand
• Adelaide CBD office with a buzzing, collaborative team
• Autonomy, trust and support to make the role your own
• Competitive salary of $90,000-$110,000 plus super and uncapped commissions
• Flexible working arrangements
• Company laptop and phone plan
• Interstate team incentive trips for all staff
• Legendary Christmas celebrations
• Funness Day: a paid day dedicated to connection and fun
• Two paid Recharge Days each year, plus your birthday off
• Up to five additional annual leave days based on length of service
• Ongoing training, education allowance and genuine career progression
• A supportive, down-to-earth culture where collaboration comes first

About SMAART Recruitment

For more than 21 years, SMAART Recruitment has been connecting great people with great businesses across Australia.

We're proud of the long-term relationships we've built with our clients and candidates, and we're passionate about delivering exceptional service, honest advice and outstanding outcomes.

If you're looking for a role where your recruitment experience, relationship-building skills and commercial mindset can make a genuine impact, we'd love to hear from you.