Client Manager Melbourne

Aon Corporation; City of Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

Aon Corporation in Melbourne seeks a Client Manager to deliver superb service for Global & Corporate clients, including ASX 100 leaders. You will manage renewals, claims, and global programs end-to-end while collaborating with a multinational program expert.

This hybrid role offers flexibility to work virtually and from our Sydney offices, focused on client profitability, cross-selling, and building lasting relationships across our global networks.

Qualifications

• Extensive experience managing a portfolio of insurance clients.
• Strong understanding of Insurance products and risk solutions.
• Proven ability to grow client relationships and profitability.

Responsibilities

• End-to-end client management across renewals, claims, and global programs.
• Collaborate with multinational program experts to serve ASX 100 clients.
• Develop and maintain strong client relationships and identify growth opportunities.

Skills

Client management

Insurance products

Risk solutions

Cross selling

Client profitability

Business development

Relationship management

MS Office

Negotiation

Resilience

Tools

Microsoft Office

Job description

A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.

The Client Manager is responsible for service delivery for a key portfolio of Global & Corporate clients and is considered a key driver to our long-term growth ambitions in this segment.

This is a hybrid role with the flexibility to work both virtually and from our Aon Sydney offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The role

Working with Aon colleagues to provide exceptional service and delight two ASX 100 clients, both global leaders in their respective industries.

• End to end client management across renewals, claims, global program and daily service needs.
• You will be supported by a well-established ecosystem of colleagues with multiple layers of support at strategic and operational levels, including a dedicated multinational program expert.

How this opportunity is different

We're a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we're proud of our positive impact.

Here at Aon, you're always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business - in Australia and throughout our connected global networks.

Skills and experience that will lead to success

To be successful in this role you will have proven experience and success servicing a portfolio of clients. Key requirements include:

• Extensive experience within the Insurance market managing a portfolio of client, experience in retail clients and multinational service delivery will be beneficial
• Strong technical understanding of a broad range of Insurance products and risk solutions
• Experience in handling large claims
• Excellent cross selling abilities
• A high level of understanding of client profitability
• A keen entrepreneurial spirit and flare for business development
• Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients
• Demonstrated competency in Microsoft Word, Excel and Power Point products
• Strong negotiation and relationship building skills with exceptional communication abilities
• A high degree of resilience and an outcome focused approach.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.