Client Manager

Warrikal; Perth; On-site; AUD 180,000 - 240,000; Full time

Job summary

Warrikal, based in Perth, Western Australia, is seeking a Client Manager to lead maintenance and shutdowns for a major iron ore client. Reporting to the General Manager - Pilbara, you will oversee planning, safety, and delivery across a large workforce to meet KPI and contractual obligations. You will hold a trade qualification or degree, lead multi-site teams, manage contract performance including P&L, build client relationships, and travel to site weekly to drive safe, efficient outcomes.

Qualifications

• Experience leading large-scale maintenance or infrastructure teams in the resources sector.
• Strong client-facing and stakeholder management.
• Commercial awareness and financial literacy to manage contract performance.

Responsibilities

• Lead a large operational workforce across multiple locations.
• Act as the primary liaison between Warrikal and client representatives.
• Take accountability for contract performance, including P&L.
• Ensure compliance with contract conditions and KPI requirements.
• Identify and pursue opportunities to grow Warrikal’s revenue.
• Build and maintain strong client relationships with key stakeholders.
• Ensure the effective implementation of Warrikal's safe systems of work.
• Identify opportunities to improve safety, performance, and productivity.
• Travel to site weekly as required.

Skills

Leadership

Maintenance management

Contract performance

Education

Trade qualification or tertiary degree

Job description

• Long term position with Tier One client base


• Work in an established team that values your contribution


• Great opportunity in the mining industry to utilise your skillset

The Role

Reporting to the General Manager - Pilbara (Maintenance & Shutdowns), this role is responsible for driving operational performance, engagement, and productivity across a large workforce while championing Warrikal's values and culture. Based in Perth, supporting a major Iron Ore client, you will act as the key leader ensuring our people are supported and our operations deliver safe, efficient, and reliable outcomes.

As Client Manager, you will regularly travel to site and take ownership of the planning and delivery of shutdown, maintenance, and project activities, ensuring work is executed safely and efficiently while meeting HSEQ, budget, schedule, and contractual obligations.

About You

You will hold a trade qualification or tertiary degree in a relevant discipline, with significant experience leading large-scale maintenance or infrastructure teams within the resources sector. You are an adaptable and capable leader who can engage a diverse workforce while maintaining a strong client focus and stakeholder relationships. Strong commercial awareness and financial literacy will support your success in managing contract performance.

Key Responsibilities

• Lead a large operational workforce across multiple locations


• Act as the primary liaison between Warrikal and client representatives


• Take accountability for contract performance, including P&L


• Ensure compliance with contract conditions and KPI requirements


• Identify and pursue opportunities to grow Warrikal’s revenue


• Build and maintain strong client relationships with key stakeholders


• Ensure the effective implementation of Warrikal's safe systems of work


• Identify opportunities to improve safety, performance, and productivity


• Travel to site weekly as required

Why Warrikal

• Work with a high-quality and experienced leadership team


• Benefit from strong functional support, systems, and processes


• Enjoy autonomy to lead and deliver meaningful outcomes


• Expand your skills, knowledge, and leadership experience


• Access recognition, rewards, and professional development opportunities


• Be part of an organisation committed to supporting the communities in which we operate

Warrikal welcomes applicants from diverse backgrounds, identities, and experiences. This includes, but not restricted to, First Nations people, and members of the LGBQTIA+ community.