Client IT Service Desk Engineer | Training & Certifications

Deployus

City of Brisbane

On-site

AUD 81,000 - 99,000

Full time

14 days+
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Benefits offered by this job

Monthly technical training
Up to 5 paid study days per year
Certification support

Job summary

Deployus is seeking an experienced IT support professional to join its expanding team in the Brisbane metro area. The role focuses on supporting a broad range of businesses with Microsoft 365, SharePoint Online, and Windows Server administration, delivering high-quality client service.

You will work across the Service Desk, onsite and project teams, interact with clients and management, and benefit from monthly training sessions and up to five paid study days per year for formal certifications.

Qualifications

  • Recent experience with Microsoft 365 admin, SharePoint Online, and Exchange Online.
  • 3+ years Windows Server administration experience.
  • 5+ years desktop support experience.
  • Australian work rights required.
  • Relevant Microsoft certifications within 6 months.

Responsibilities

  • Resolve a wide range of IT issues for business clients.
  • Support Service Desk, Onsite, and Project Teams.
  • Collaborate with engineering teams and clients.
  • Participate in monthly technical training and certification paths.
  • Maintain strong documentation and communications.

Skills

M365 Admin
SharePoint Online
OneDrive
Entra ID
Microsoft Defender
Exchange Online
Windows Server
Desktop Support
Client-facing
Communication
Documentation

Tools

Power Automate
Power BI
Power Apps
Endpoint Manager
Security & Compliance
UniFi
Fortinet
Palo Alto
Hyper-V

Job description

Deployus is seeking an experienced IT support professional to join its expanding team in the Brisbane metro area. The role focuses on supporting a broad range of businesses with Microsoft 365, SharePoint Online, and Windows Server administration, delivering high-quality client service.

You will work across the Service Desk, onsite and project teams, interact with clients and management, and benefit from monthly training sessions and up to five paid study days per year for formal certifications.

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