Client-Focused Service Coordinator & Advisor

Hastings Deering; Cairns Regional; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Development opportunities

Benefits

Job summary

Hastings Deering in Cairns is seeking a Service Coordinator/Advisor to own a fast-paced, customer-focused service environment. You will coordinate schedules, quotations, invoicing, and customer communications, while maintaining accurate records and driving improvements.

The role is permanent, Monday to Friday, on-site in Cairns, Australia, and offers development, competitive salary and benefits. You will be part of a leading Cat dealer network with extensive support and growth opportunities.

Qualifications

• Experience in a customer-focused service role.
• Ability to coordinate schedules and handle invoicing.
• Strong record-keeping and communication skills.

Responsibilities

• Coordinate service schedules with customers and technicians.
• Prepare and process quotations and invoicing.
• Manage customer communications and follow-ups.
• Maintain accurate service records and documentation.
• Identify and drive continuous service improvements.

Skills

Customer service

Scheduling

Quotations

Invoicing

Record keeping

Job description

Hastings Deering in Cairns is seeking a Service Coordinator/Advisor to own a fast-paced, customer-focused service environment. You will coordinate schedules, quotations, invoicing, and customer communications, while maintaining accurate records and driving improvements.

The role is permanent, Monday to Friday, on-site in Cairns, Australia, and offers development, competitive salary and benefits. You will be part of a leading Cat dealer network with extensive support and growth opportunities.

Client-Focused Service Coordinator & Advisor Cairns, QLD, AU