Client-Facing Office Administrator | Growth & Training

Wealthcrest Accountants & Business Advisors; Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

Wealthcrest Accountants & Business Advisors in Bella Vista, NSW, is seeking a confident Office Administrator to join our growing team. This full-time, client-facing role sits between our clients, Director and accounting team, coordinating day-to-day administration and ensuring smooth progress of accounting and tax jobs.

You don't need to be an accountant, but you should be eager to learn basic accounting and tax processes, support onboarding, billing, and liaise with our Australian and offshore

Qualifications

• Client-facing role requiring strong communication and client-service orientation.
• Willingness to learn basic accounting and tax processes.
• Experience in administration or professional office environment preferred.
• Ability to coordinate with Australian and offshore teams.

Responsibilities

• Answer client calls and assist with basic queries regarding accounting work, tax returns, BAS and lodgement status.
• Coordinate communication between clients and our accounting team, including our offshore team.
• Liaise with the ATO regarding client accounts, lodgements and correspondence.
• Follow up clients for information and monitor the progress of jobs.
• Manage the Director's calendar and coordinate meetings.
• Assist with client onboarding, engagement, billing and general administration.
• Learn and use systems such as Xero Practice Manager, Ignition, Microsoft 365 and ATO online services.
• Assist with small internal projects, including software implementation, vendor liaison and price comparisons.

Skills

Client service

Communication

Organised

Proactive

Problem solving

Tech savvy

Education

Accounting/Commerce/Business qualification

Tools

Xero Practice Manager

Ignition

Microsoft 365

ATO online services

Job description

Wealthcrest Accountants & Business Advisors in Bella Vista, NSW, is seeking a confident Office Administrator to join our growing team. This full-time, client-facing role sits between our clients, Director and accounting team, coordinating day-to-day administration and ensuring smooth progress of accounting and tax jobs.

You don't need to be an accountant, but you should be eager to learn basic accounting and tax processes, support onboarding, billing, and liaise with our Australian and offshore