Client Experience Specialist — Part-Time, Flexible Hours

Perks; Adelaide; On-site; AUD 38,000 - 52,000; Part time

Benefits offered by this job

Competitive salary package

Flexible working arrangements

Training and development opportunities

Wellbeing programs

Volunteer opportunities

Regular social and networking events

Job summary

Perks is a leading mid-tier accounting and wealth advisory firm in Australia. The Client Experience Officer role is a permanent part-time position focused on front-of-house activities, client interactions and process improvements to enhance our service delivery.

Based in Adelaide, this role offers flexible working arrangements, supportive team culture and opportunities for development while delivering outstanding customer service.

Qualifications

• Experience in Accounting or Financial industry is desirable (not essential).
• Front-of-house experience in Hospitality, Tourism, or Events would be beneficial.
• Proven ability to communicate with a diverse range of individuals.
• Proficient in Microsoft Office.

Responsibilities

• Customer Service Excellence: Handle corporate reception, front desk duties, and internal/external communications.
• Administrative Support: Manage inbound/outbound mail, email, and phone queries.
• Event Support: Assist with the coordination of Client and staff events.
• Operations: Oversee day-to-day operations by managing inventory and ordering office supplies.
• Stakeholder Management: Build and maintain relationships internal & external stakeholders

Skills

Microsoft Office

Communication skills

Interpersonal skills

Attention to detail

Multi-tasking

Tools

Microsoft Office

Job description

Perks is a leading mid-tier accounting and wealth advisory firm in Australia. The Client Experience Officer role is a permanent part-time position focused on front-of-house activities, client interactions and process improvements to enhance our service delivery.

Based in Adelaide, this role offers flexible working arrangements, supportive team culture and opportunities for development while delivering outstanding customer service.