Client Executive - Workers Compensation

Aon Risk Services Australia Limited; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Flexible working arrangements

Job summary

Aon Risk Services Australia Limited is seeking a Client Executive to grow our Workers’ Compensation practice across New South Wales and nationally. You will manage a mid-market client portfolio, provide consultative services and leverage data analytics to drive risk improvement initiatives.

The role offers hybrid work, combining Sydney office presence with remote work. You will collaborate with insurers, regulators and brokers while delivering high-quality client service and growth outcomes.

Qualifications

• In-depth knowledge of workers' compensation and related policy/premium models.
• Ability to manage a client portfolio and deliver consultancy services.
• Strong data analytics mindset with experience in using data to improve risk outcomes.

Responsibilities

• Support execution of the national Workplace Risk strategy.
• Input and analyse workers’ compensation data using proprietary tools.
• Maintain regular client interaction, including onsite meetings as required.
• Provide consultancy across premium, policy & claims.
• Identify revenue growth opportunities within the portfolio.
• Help clients reduce claims frequency/severity via risk-improvement initiatives.
• Coordinate with Client Service, Claims and Broking teams.
• Manage stakeholder relationships with insurers, regulators and brokers.

Skills

Workers' comp knowledge

Portfolio management

Data analytics

AI awareness

Excel

Communication skills

Growth mindset

Tools

CRM software

Data visualization tools

Job description

Posting Description

• Manage a portfolio of mid-market, multi-state and national clients
• Identify new opportunities for growth
• Be part of a collaborative and experienced national team

Client Executive, Workers Compensation

Our Human Capital practice focuses on the provision of Consulting and Advisory services to our portfolio of valued corporate clients within Safety, Accident & Health, Life, Workers’ Compensation Private Health Insurance, Wealth and Human Capital Solutions specialisations.

Our Workplace Risk service offering continues to evolve as the workers’ compensation landscape changes and our clients seek greater innovation in People Risk.

We are looking for a Client Executive to join our Workers’ Compensation business and assist in driving growth within New South Wales and the broader national practice. Supported by award-winning and industry-recognised learning and development initiatives, and experienced management, you will use your consultative approach to provide outstanding service to our clients. Our services include workers’ compensation consulting, self-insurance, Work, Health & Safety, data & analytics, mental health and risk state insurance placement, with the objective of protecting our clients, their employees and Directors & Officers.

This is a hybrid role with the flexibility to work both virtually and from our Sydney office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Support the execution of our national Workplace Risk strategy
• Workers’ Compensation data input and analysis using our proprietary data and analytics tools and templates
• Regular client interaction including onsite / face to face meetings as required
• Consultancy support to clients across various aspects of workers’ compensation (Premium, Policy & Claims)
• Identify revenue enhancement opportunities within the designated portfolio
• With the support of our insurer partners, assist our clients reduce their frequency and severity of claims, through the implementation of targeted risk improvement initiatives
• Manage crucial interface with Client Service Support, Claims and our Global & Corporate and National Broking teams
• Manage key stakeholder relationships with Insurers, Regulators and internal Brokers

How this opportunity is different

We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact.

Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Skills and experience that will lead to success

This position will suit an experienced consultant with the following skillset:

• A strong knowledge of the workers compensation market, ideally with hands on exposure to underwriting, policy registration and premium models in any state jurisdiction
• Demonstrated ability to interpret workers’ compensation legislation and articulate advice in a succinct manner
• Experience managing your own client portfolio or ability to demonstrate your consultancy capabilities
• A strong interest and passion towards articulating value through the use of data and analytics. Experience in using AI and intermediate level Microsoft Excel skills would be highly regarded.
• First-class communication, report writing and presentation skills
• An innovative and collaborative approach, with a team player attitude
• Drive and passion to succeed and develop as an individual
• A strong and pro-active growth mindset

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [e-mail]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.