Client Engagement & Quoting Assistant

Join; City of Melbourne; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Comprehensive Training & Support

Flexible Casual Hours

Career Growth Potential

Central Melbourne Location

Balanced Workload

Job summary

AusProperty Maintenance is seeking an entry-level professional to support outbound outreach, lead generation, and quoting for Melbourne-based real estate clients.

You will contact real estate agents and property managers, monitor job portals for requests, and prepare competitive quotes while maintaining a strong client relationship mindset.

Qualifications

• Excellent verbal and written communication.
• Comfortable speaking on the phone with real estate agents and property managers.
• Proactive and able to follow up persistently.
• Detail-oriented logging of lead details and quotes.
• Open to training on HubSpot and portals.

Responsibilities

• Outbound Outreach (Warm & Cold): Call and email real estate agents and property managers to identify maintenance needs and set up meetings.
• Portal Monitoring & Quoting: Monitor portals for maintenance requests, assess requirements, prepare and issue quotes.
• HubSpot CRM Management: Track calls, emails, prospects, and quote statuses; training provided.
• Client Relationship Building: Maintain a professional tone to build trust and long-term relationships with agencies.

Skills

Strong communication

Outbound outreach

Attention to detail

Willingness to learn

No extensive experience required

Tools

HubSpot CRM

Job description

About AusProperty Maintenance

At AusProperty Maintenance, we provide reliable, high-quality property maintenance solutions to real estate agencies and property managers across Melbourne. We are looking for an articulate, motivated, and proactive individual to join our team in an entry-level capacity, supporting our outbound client outreach, lead generation, and quoting process.

The Role

This is an entry-level role centered around outbound communication (a mix of warm follow-ups and cold outreach) and quote preparation. You will be reaching out to real estate agents—both those who have already interacted with our brand and new prospective agencies—as well as checking online portals for incoming job requests and sending out competitive quotes.

If you are confident speaking on the phone, resilient, write clear, professional emails, and want to gain hands‑on experience in business development and client operations, this is a great place to start.

Key Responsibilities

• Outbound Outreach (Warm & Cold): Call and email real estate agents and property managers—both following up on warm leads and introducing our services to new prospective agencies—to identify maintenance needs and set up introductory meetings.


• Portal Monitoring & Quoting: Monitor online job portals where property managers log maintenance requests, assess job requirements, and prepare and issue quotes.


• HubSpot CRM Management: Track all calls, emails, new prospects, and quote statuses using HubSpot (full training provided).


• Client Relationship Building: Maintain an approachable, professional tone to establish trust and long‑term working relationships with agencies.

What We Are Looking For

• Strong Communication Skills: A clear, polite, and confident phone manner, alongside solid, professional written communication.


• Outbound Confidence: Comfortable picking up the phone to introduce the company, handle cold introductions, and follow up persistently.


• Attention to Detail: Careful and accurate when logging lead details and putting together quotes.


• Willingness to Learn: Fast learner with everyday software and web portals. No prior HubSpot experience is necessary—we will train you from scratch.


• No Extensive Experience Required: Ideal for recent school leavers, university students, or anyone looking to kickstart a career in business development, sales support, administration, or real estate.

What We Offer

• Comprehensive Training & Support: Full onboarding on scripts, cold and warm outreach techniques, HubSpot, portal navigation, and property maintenance quoting.


• Flexible Casual Hours: A casual schedule to begin with, offering flexibility around other commitments.


• Genuine Career Growth: Strong potential to transition into a permanent role as our client base expands.


• Central Location: Convenient, city‑based Melbourne office.


• Balanced Pipeline: A supportive mix of warm inbound engagement alongside targeted prospective outreach.