Client Development Executive

LVMH; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Generous salary

Merchandise benefits

Milestone gifts

Global opportunities

Mentoring program

Training opportunities

Wellbeing program

Volunteer program

Job summary

Tiffany & Co. in Sydney, CBD, seeks an experienced Client Development Executive to translate client insights into action across Australia and New Zealand, partnering with retail teams to elevate the client experience.

This role focuses on leveraging data, enhancing CRM insights, and building lasting relationships with Store Leaders, Client Advisors, and cross-functional partners. The position offers generous salary packages, merchandise benefits, and ongoing training within the LVMH luxury

Qualifications

• 3–5 years of experience in luxury retail, client development, hospitality, or client experience.
• Strong analytical capabilities with data and omnichannel insights.
• Excellent communication and ability to engage stakeholders at all levels.

Responsibilities

• Adapt and execute the Global Client Development strategy for ANZ using local data to boost acquisition, retention, and engagement.
• Collaborate with regional omnichannel and Client Relations teams to improve retail actions and CRM visibility.
• Establish KPIs to measure client development impact and share market insights.
• Deliver training sessions for Store Leaders and Client Advisors to build lasting client relationships.
• Build relationships with Store Management, Client Relations, Marketing and Operations to deliver a consistent client experience.

Skills

Luxury retail experience

Client development

Analytical skills

Project management

Stakeholder engagement

Job description

Tiffany & Co. has defined luxury style as the exemplary innovator renowned for the world’s most exquisite designs.

From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand.

Are you experienced in client development and relationship management? Do you enjoy using data and insights to identify opportunities, support retail teams and strengthen client engagement? At Tiffany & Co., you’ll turn client insights into action, partnering with our retail teams to elevate the client experience and build lasting relationships across Australia and New Zealand.

An opportunity is available for an experienced Client Development Executive to join our team in Sydney, CBD.

As a Client Development Executive, you will:

• Adapt & execute the Global Client Development strategy to resonate with ANZ market nuances, leveraging local data and insights to boost client acquisition, retention, and engagement.
• Work closely with regional omnichannel and Client Relations teams to enhance retail actions, tools, rituals, and behaviours, ensuring seamless retail visibility into Client 360 attributes and actionable CRM insights.
• Establish key performance indicators (KPIs) to measure the impact of client development programs, share market insights, and propose scalable activations based on local market dynamics and best practices.
• Help deliver training and development sessions that equip Store Leaders and Client Advisors with the skills and tools to build lasting client relationships.
• Build strong relationships with Store Management, Client Relations, Marketing and Operations to deliver a consistent, personalised client experience.

To be successful in this role, you will:

• Minimum of 3-5 years of experience in luxury retail, client development, hospitality, or client experience, with a strong understanding of regional retail and store operations.
• Proven project management skills with multiple stakeholders in fast-paced organizations.
• Strong analytical capabilities, with experience leveraging data and omnichannel insights to drive actionable strategies tailored to market performance.
• Deep understanding of local client behaviours, cultural nuances, and luxury market dynamics.
• Excellent communication, storytelling, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Commercial mindset, collaborative team contributor, and a true advocate for a service-driven culture.

Why Tiffany?

• Generous salary, employee merchandise benefits, and milestone gifts.
• High-performing, caring, fun, and dynamic team.
• Culture focused on collaboration, innovation, wellbeing, and growth.
• Endless career opportunities with the world's largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities.
• Great mentoring from a highly experienced management team.
• Global opportunities for networking and cross-collaboration.
• Wellbeing and Charitable Giving/Volunteering Program.
• A vibrant, positive, and socially connected team environment.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.