eCommerce Specialist

LVMH; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee merchandise benefits

Milestone gifts

Wellbeing program

Global opportunities

Mentoring from management

Staff training

Job summary

Tiffany & Co. is seeking an experienced Ecommerce Specialist to join the Omnichannel team in Sydney, focusing on Australia and New Zealand.

You will manage paid search and social budgets, develop affiliate strategies, and optimize content and merchandising to drive traffic, conversions and ROAS across digital channels. You’ll collaborate with global teams, leverage analytics, run A/B tests, and contribute to the omnichannel roadmap while coordinating local campaigns and localization.

Qualifications

• 3–5 years of experience in performance digital media.
• Hands-on with Google Ads and affiliate networks.
• Understanding omni-channel customer management.
• Experience with on-site merchandising and discovery improvements.
• Experience with content management systems (e.g., Adobe Experience Manager).

Responsibilities

• Manage Paid Search and Paid Social budgets to maximize visibility and ROAS.
• Develop affiliate strategies and referral marketing to drive new traffic.
• Review channel performance with Google, teams and agencies.
• Optimize website content and visual merchandising per guidelines.
• Handle local EDM creation, targeting and campaign execution for AU/NZ.
• Coordinate product grids, on-site assortment, and report metrics.
• Lead site content updates, localization QA, and brief global teams.

Skills

Paid search

Paid social

Affiliate marketing

Analytics

A/B testing

Personalization

Content optimization

Localization

CMS knowledge

Project management tools

Tools

Google Ads

Adobe Experience Manager (AEM)

Jira

Asana

Trello

Affiliate platforms

Job description

Ecommerce specialist, Australia and New Zealand

Tiffany & Co. have defined luxury-style, the exemplary innovators renowned for the world’s most exquisite designs.

From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand.

Are you passionate about driving digital growth and online customer experiences? Do you thrive in a data-driven environment where performance media, analytics, and strategic execution come together? Are you looking for an opportunity to further your career within digital marketing at a world-leading luxury brand?

An opportunity has arisen for an experienced eCommerce Specialist to join our Omnichannel team in Sydney, CBD.

As an eCommerce Specialist, you will:

• Manage Paid Search and Paid Social budgets to maximize visibility and return on ad spend.
• Develop affiliate strategies and referral marketing to drive traffic from new customer sources.
• Review performance of traffic-driving digital channels with Google, Communications, and agency teams.
• Optimize website content and visual merchandising following global guidelines and local moments.
• Manage local EDM creation, audience targeting, and campaign execution for Australia and New Zealand.
• Optimize category and product grids (sorting, curation, and hygiene) to improve discoverability and conversion.
• Coordinate product badges, align on-site assortment with campaign priorities, and report on performance metrics.
• Coordinate day-to-day site content updates, localization QA, and global content author briefings.
• Execute A/B testing campaigns, customer journey optimization, and personalization strategies.
• Contribute to the omnichannel roadmap, mobile redesign, and site feature evolutions on Tiffany.com.
• Collaborate with global teams and stakeholders to prioritize digital projects and research industry best practices.

To be successful in this role, you will:

• Minimum of 3-5 years of experience in performance digital media.
• Deep hands-on experience working with Google Ads, Affiliates and other search platforms is essential.
• Good understanding of omni-channel customer management across website, and in store.
• Experience supportinge-merchandisingactivities (product grids, category maintenance, on-site discovery improvements).
• Experience with project management tools (e.g., Jira, Asana, Trello or similar).
• Hands-on familiarity with content management systems and authoring tools (e.g.,Adobe Experience Manager (AEM)).
• Commercial mindset and team contributor
• Comfortable working in a fast-paced environment with multiple stakeholders and shifting priorities.
• Strong communication and collaboration skills; able to coordinate across regional and local teams.

Why Tiffany?

Generous salary, employee merchandise benefits and milestone gifts.

• High performing, caring, fun and dynamic team.
• Culture focused on collaboration, innovation, wellbeing and growth.
• Endless career opportunities with the world's largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities.
• Great mentoring from highly experienced management team.
• Global opportunities for networking and cross-collaboration.
• Wellbeing and Charitable Giving/Volunteering Program.
• A vibrant, positive and socially connected team environment.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.