Client Data Analyst Flexible

Berry Street; Melbourne; Hybrid; AUD 91,000 - 111,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Leave loading 17.5%

EAP access

Community impact

Job summary

Berry Street Yooralla in Melbourne is seeking a Client Data Analyst to join our Information Management & Analytics team and help drive data-informed decisions across the organisation. The role focuses on building reporting solutions, improving data quality, and turning client data into actionable insights for service delivery.

You will report to the Manager, Analytics & Reporting and collaborate with leaders across operations, programs and corporate functions to maintain dashboards, data

Qualifications

• Experience developing and maintaining dashboards, reports and data visualisations using Power BI, SQL, Excel or similar tools.
• Strong knowledge of data management principles, including data validation, governance and quality assurance practices.
• Experience working with complex datasets across multiple systems and data sources.
• The ability to document reporting requirements, business rules, metrics and data definitions in a clear and structured manner.
• Experience configuring and administering reporting and analytics solutions to meet operational and organisational needs.
• An understanding of how data structures, system integrations and reporting environments support reliable business intelligence.
• Strong organisational skills, with the ability to manage competing priorities and deliver quality outcomes within agreed timeframes.
• A collaborative and proactive approach, with a commitment to continuous improvement and learning.

Responsibilities

• Develop and maintain dashboards and reports to support data-informed decision making across the organisation.
• Support delivery of analytics and reporting strategies under guidance of the leadership team.
• Document, maintain and improve reporting metrics, definitions and data sources.
• Configure, implement and administer reporting and analytics solutions across client information systems.

Skills

Power BI

SQL

Excel

Data governance

Job description

For over 240 years combined, Berry Street and Yooralla have been at the forefront of supporting Australians with a disability and those experiencing poverty, violence and abuse. Now, as one unified organisation, we bring together unparalleled expertise and a shared commitment to empowering individuals and families to thrive, while upholding and championing their human rights. We believe in a future where everyone has the opportunity to live the fulfilling life they choose for themselves, free from the impacts of trauma, violence, and abuse, achieved safely and with dignity

The Opportunity

• Melbourne Office, Wurundjeri Country
• Hybrid WFH 2 days/ 3 days in our CBD office
• Full Time, Fixed term role until 30 November 2027 (parental leave cover).
• $101K annual salary plus super and salary packaging (pro rata)

We are seeking a Client Data Analyst to join our Information Management & Analytics team and play a key role in supporting data-driven decision making across the organisation.

This is an exciting opportunity for a data professional who enjoys working with stakeholders, building reporting solutions, improving data quality, and contributing to strategic initiatives that enhance service delivery.

Reporting to the Manager, Analytics & Reporting, you will support the delivery of analytics, reporting, and data quality initiatives across the organisation's client-facing services. You will work closely with operational leaders, program teams, and corporate functions to ensure client data is accurate, accessible, and transformed into actionable insights.

Analytics & Reporting

• You will be responsible for developing and maintaining dashboards, supporting reporting requirements, analysing business challenges, and identifying opportunities to improve data maturity and reporting capability across the organisation.
• Support the delivery of client data analysis and reporting strategies under the guidance of the Information Management & Analytics leadership team.
• Document, maintain and improve reporting metrics, definitions and data sources.
• Configure, implement and administer reporting and analytics solutions across client information systems.

Strategy & Continuous Improvement

• Contribute to the implementation and ongoing development of the Client Data Strategy.
• Support strategic projects with reporting and analytics requirements and facilitate transition into operational business processes.

About You

You're someone who combines strong technical data skills with a genuine interest in helping people make better decisions. We are looking for an individual who is confident working with data, systems and stakeholders alike, you're motivated by uncovering insights, improving data quality, and contributing to services that make a real difference in the community.

To be successful in this role, you will bring:

• Experience developing and maintaining dashboards, reports and data visualisations using Power BI, SQL, Excel or similar tools.
• Strong knowledge of data management principles, including data validation, governance and quality assurance practices.
• Experience working with complex datasets across multiple systems and data sources.
• The ability to document reporting requirements, business rules, metrics and data definitions in a clear and structured manner.
• Experience configuring and administering reporting and analytics solutions to meet operational and organisational needs.
• An understanding of how data structures, system integrations and reporting environments support reliable business intelligence.
• Strong organisational skills, with the ability to manage competing priorities and deliver quality outcomes within agreed timeframes.
• A collaborative and proactive approach, with a commitment to continuous improvement and learning.

Our Benefits

We offer a supportive, purpose-driven environment where you can make a meaningful impact:

• Salary packaging benefits, including meals and accommodation
• Flexible work arrangements
• Generous leave conditions + 17.5% leave loading to optimse your annual leave!
• Access to Employee Assistance Program (EAP) for you and your immediate family
• The opportunity to contribute to an organisation supporting children, young people and people with disability across Victoria

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

We encourage applications from people with lived experience of disability. You'll receive adjustments and support throughout the whole process — from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact the person listed on the ad or alternatively email [e-mail]

Berry Street Yooralla is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a NDIS Screening Check, Working with Children Check and National and International Police check (if required) and NDIS training.