Client Advisor, Antara

Zimmermann; Sydney; On-site; MXN 179,000 - 223,000; Full time

Benefits offered by this job

Career development plans

Mentorship

Global opportunities

Uniforms provided

Staff discount

Sustainability focus

Job summary

Zimmermann is seeking Client Advisors in Mexico City to join its iconic Australian luxury fashion brand. You will drive sales, uphold brand standards, and deliver exceptional service to a discerning clientele.

Grow the Zimmermann client database, engage with clients, and contribute to team training and knowledge sharing. A passion for luxury fashion, strong communication, and proven luxury retail experience are essential for success.

Qualifications

• Sales experience in luxury designer fashion.
• Ability to reach KPIs and sales targets.
• Excellent communication and interpersonal skills.
• Brand ambassador who embodies Zimmermann values.
• Cultivate client loyalty through interactions.
• Detail oriented with strong organizational skills.
• Able to work independently and in a team.
• Strong problem-solving abilities.

Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory.
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

Skills

KPI achievement

Professionalism

Communication skills

Sales experience

Brand ambassador

Client relationships

Detail oriented

Organizational skills

Problem solving

Customer service

Team player

Independent worker

Job description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

Job Description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions
• Detailed orientated
• Excellent organisational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety

Job Benefits

• Bespoke career development plans and access to strong mentors and industry leaders
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability
• In addition to monthly pay ($16,000 - $20,000 MXN), Client Advisors are also eligible for commission on all sales.