Clerical Admissions Officer

St John of God Health Care; Sydney; On-site; AUD 71,000 - 72,000; Part time

Benefits offered by this job

Salary 70,753–71,998 AUD per year (pro

Job summary

St John of God Richmond Hospital, part of St John of God Health Care, is seeking a professional Clerical Admissions Officer to provide efficient admissions and administrative support. You will manage patient admissions, maintain accurate records, and liaise with clinicians, patients and external stakeholders to ensure a seamless patient journey from admission to discharge.

The role emphasizes exceptional communication, organizational skills and a patient-centered approach in a fast-paced

Qualifications

• Experience in administration, reception or patient admissions.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities while maintaining accuracy and confidentiality.

Responsibilities

• Provide admissions and administrative support from admission through to discharge.
• Manage patient admissions and maintain accurate records.
• Liaise with clinicians, patients and external stakeholders to ensure a seamless experience.
• Deliver outstanding customer service in a fast-paced hospital setting.

Skills

Administration

Reception

Patient admissions

Communication

Organization

Customer service

Confidentiality

Job description

St John of God Richmond Hospital is a private mental health hospital northwest of Sydney providing comprehensive and holistic mental health care services in a peaceful setting.

We recognise each person is an individual and offer a unique opportunity for recovery in a supportive and caring environment.

We specialise in post-traumatic stress disorder (PTSD), anxiety and depression, and drug and alcohol addictions by providing personalised treatment to help you live a happy, healthy and fulfilled life.

About the role

We are seeking a professional and customer-focused Clerical Admissions Officer to join our team at St John of God Richmond Hospital.

In this important frontline role, you will be responsible for providing efficient admissions and administrative support, ensuring a seamless experience for patients from admission through to discharge.

Working as part of a supportive team, you will utilise your exceptional communication, organisational and customer service skills to manage patient admissions, maintain accurate records and liaise with clinicians, patients and external stakeholders. This role is ideally suited to someone who thrives in a fast-paced environment and is committed to delivering outstanding customer service.

Your skills and experience

You will bring demonstrated experience in administration, reception or patient admissions, together with excellent communication and interpersonal skills. Your ability to manage competing priorities, maintain accuracy and confidentiality, and provide exceptional customer service will be key to your success in this role. Previous experience in a healthcare environment and knowledge of hospital admission processes will be highly regarded.

We can offer you

• Salary: $70,753 to $71,998 per annum (pro rata for part-time)12% superannuation.
• Fixed Term part-time position available from 30 November 2026 to 11 July 2027, working 51 hours per fortnight.
• Salary packaging up to $18,550 on a range of benefits including mortgage, rent, meal entertainment, holiday accommodation and other everyday living expenses
• A welcoming & supportive culture
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

For enquiries contact Jackie Gilmore | Manager Administrative Operations on 0419 351 570

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.