Clerical Admissions Officer

St John of God Richmond Hospital; Richmond; On-site; AUD 71,000 - 72,000; Part time

Benefits offered by this job

Salary packaging

Part-time role

Professional development opportunities

Employee Assistance Program (EAP)

Job summary

St John of God Richmond Hospital in NSW seeks a professional Clerical Admissions Officer to join our team. You will handle patient admissions and provide efficient administrative support, ensuring a seamless patient journey from admission to discharge.

This frontline role requires excellent communication, organisational skills and a commitment to outstanding customer service in a fast-paced healthcare setting.

Qualifications

• Experience in administration, reception or patient admissions.
• Excellent communication and interpersonal skills.
• Healthcare environment experience and knowledge of hospital admission processes is highly regarded.

Responsibilities

• Provide efficient admissions and administrative support from admission through discharge.
• Manage patient admissions, maintain accurate records and liaise with clinicians, patients and external stakeholders.
• Deliver outstanding customer service in a fast-paced healthcare setting.

Skills

Administration experience

Reception/Admissions

Communication skills

Interpersonal skills

Job description

St John of God Richmond Hospital – Richmond NSW

Contract

1d ago , from St John of God Health Care Inc

St John of God Richmond Hospital is a private mental health hospital northwest of Sydney providing comprehensive and holistic mental health care services in a peaceful setting.

We recognise each person is an individual and offer a unique opportunity for recovery in a supportive and caring environment.

We specialise in post-traumatic stress disorder (PTSD), anxiety and depression, and drug and alcohol addictions by providing personalised treatment to help you live a happy, healthy and fulfilled life.

About the role

We are seeking a professional and customer-focused Clerical Admissions Officer to join our team at St John of God Richmond Hospital.

In this important frontline role, you will be responsible for providing efficient admissions and administrative support, ensuring a seamless experience for patients from admission through to discharge.

Working as part of a supportive team, you will utilise your exceptional communication, organisational and customer service skills to manage patient admissions, maintain accurate records and liaise with clinicians, patients and external stakeholders. This role is ideally suited to someone who thrives in a fast-paced environment and is committed to delivering outstanding customer service.

Your skills and experience

You will bring demonstrated experience in administration, reception or patient admissions, together with excellent communication and interpersonal skills. Your ability to manage competing priorities, maintain accuracy and confidentiality, and provide exceptional customer service will be key to your success in this role. Previous experience in a healthcare environment and knowledge of hospital admission processes will be highly regarded.

We can offer you

• Salary: $70,753 to $71,998 per annum (pro rata for part-time)12% superannuation.
• Fixed Term part-time position available from 30 November 2026 to 11 July 2027, working 51 hours per fortnight.
• Salary packaging up to $18,550 on a range of benefits including mortgage, rent, meal entertainment, holiday accommodation and other everyday living expenses
• A welcoming & supportive culture
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

For enquiries contact Jackie Gilmore | Manager Administrative Operations on 0419 351 ***

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.