Clearance Broker

FedEx Australia; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Job summary

FedEx is seeking a skilled Customs Broker to oversee end-to-end customs clearances in Australia. You will collaborate with clients, internal operations, and government authorities to ensure compliant and timely import/export outcomes.

This role demands precise attention to detail, strong communication, and teamwork across customs, freight forwarding, and transport teams. The position offers opportunities for career progression within a globally connected logistics network, with a focus on

Qualifications

• Licensed Customs Broker (essential).
• Proven experience in import/export customs clearance operations.
• Strong knowledge of Australian customs legislation, tariff classification, and valuation.
• High level of attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work collaboratively across customs, freight forwarding, and transport teams.

Responsibilities

• Lodging import and export declarations and managing customs entries from start to finish.
• Ensuring accurate tariff classification, valuation, and application of relevant Australian customs, quarantine, and other
• Collecting, reviewing, and interpreting shipping and customs documentation to ensure accuracy and compliance.
• Providing value-added advisory services, including duty minimisation strategies, tariff concessions, and duty drawback advice.
• Liaising with clients, internal freight and transport teams, and government agencies.
• Managing multiple shipments and deadlines in a fast-paced environment.

Skills

Licensed Customs Broker

Import/Export knowledge

Tariff classification knowledge

Attention to detail

Written & verbal communication

Cross-team collaboration

Job description

Who are we?

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next

Who are we?

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next

We’re team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

Our Values

Our culture values empower us to deliver great results. With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

About The Role

As a Customs Broker at FedEx, you will be responsible for managing end-to-end customs clearances while maintaining the highest standards of compliance, accuracy, and customer service. You will collaborate closely with clients, internal operational teams, and government authorities to deliver seamless import and export outcomes.

Key Responsibilities

• Lodging import and export declarations and managing customs entries from start to finish
• Ensuring accurate tariff classification, valuation, and application of relevant Australian customs customs, quarantine, and other
• Collecting, reviewing, and interpreting shipping and customs documentation to ensure accuracy and compliance
• Providing value-added advisory services, including duty minimisation strategies, tariff concessions, and duty drawback advice
• Liaising with clients, internal freight and transport teams, and government agencies
• Managing multiple shipments and deadlines in a fast-paced environment

Skills & Experience

• Licensed Customs Broker (essential)
• Proven experience in import/export customs clearance operations
• Strong knowledge of Australian customs legislation, tariff classification, and valuation
• High level of attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work collaboratively across customs, freight forwarding, and transport teams

What We Offer

Career growth and progression: At FedEx, you’re more than just part of a global brand - you’re part of a team where people feel supported, valued, and connected. Our employees build long-term careers with us, with many of our Customs professionals progressing into roles such as Station Managers, Senior Leaders, and Engineers, as well as taking on international opportunities. We are committed to supporting your career aspirations every step of the way.

Extra Earning potential: Maximise your earnings in a supportive and collaborative team environment, with access to weekend work and public holiday shifts, a competitive hourly rate, and full-time job security

Tuition assistance: At FedEx, we are a team that genuinely cares. We offer support for further education to help you grow and develop your career

Equal opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested?

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

If you’re ready to make a meaningful impact in our Customs Clearance team, we’d love to hear from you.