Claims Coordinator - Immediate Start, Full-Time

Resto Rescue; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Immediate start

Full-time position

On-the-job training

Growth with established company

Friendly team environment

Job summary

Resto Rescue is seeking an organised and motivated Claims Coordinator to join our growing team for an immediate start. We specialise in insurance restoration and emergency make-safe services across Melbourne.

This fast-paced role is ideal for someone with strong communication skills, excellent attention to detail and the ability to confidently coordinate multiple jobs. Join a supportive and collaborative team with on-the-job training and opportunities to grow with an established restoration

Qualifications

• Experience in insurance, restoration, building or claims coordination is highly regarded.
• Strong organisational and time-management skills.
• Confident and professional phone manner.
• Excellent written and verbal communication.

Responsibilities

• Accept and manage new insurance claims
• Contact insureds and schedule technician attendances
• Coordinate restoration and make-safe works
• Liaise with builders, insurers, assessors, trades and clients
• Monitor jobs and ensure required timeframes are met
• Prepare and submit reports, scopes, estimates and invoices
• Maintain accurate job notes, records and documentation
• Follow up outstanding approvals and information
• Provide regular updates to clients and insureds
• Support technicians and management with daily operations

Skills

Insurance claims

Time management

Phone etiquette

Written communication

Task prioritisation

Attention to detail

Multi-job coordination

MS Office

Tools

Microsoft Office

Job description

Resto Rescue is seeking an organised and motivated Claims Coordinator to join our growing team for an immediate start. We specialise in insurance restoration and emergency make-safe services across Melbourne.

This fast-paced role is ideal for someone with strong communication skills, excellent attention to detail and the ability to confidently coordinate multiple jobs. Join a supportive and collaborative team with on-the-job training and opportunities to grow with an established restoration