Cladding & Formwork Dispatch / Yard Person - Breakwater

Big River Group Pty Ltd; New South Wales; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee Assistance Program

Career advancement opportunities

Supportive team environment

Job summary

Big River Group is seeking a reliable Cladding & Formwork Dispatch / Yard Person for the Breakwater Branch. The role combines dispatch, yard operations, and customer service, including quoting and order entry.

You will pick, pack, and load orders, respond to emails, and manage ad hoc pickups while maintaining a safe, efficient yard. Required: current forklift licence and driver’s licence, experience in warehousing or dispatch, and strong communication skills.

Qualifications

• Forklift licence (essential)
• Experience in warehousing, dispatch or yard operations preferred
• Experience in customer service, order processing or internal sales support highly regarded
• Experience using Pronto or a similar ERP system advantageous
• Timber/building products industry experience advantageous but not essential

Responsibilities

• Ensure orders are picked, packed and loaded safely and accurately
• Maintain an organised and safe yard
• Prepare quotes and process orders in Pronto
• Respond to customer emails and manage ad hoc pickup orders
• Maintain forklift and vehicle operations
• Support branch operations and customer communications

Skills

Forklift licence

Driver's license

Warehousing experience

Customer service

Order processing

Pronto ERP

Attention to detail

Computer skills

Communication skills

Independent worker

Team player

OH&S awareness

Manual handling

Tools

Pronto ERP

Job description

Description

About Big River Group

The Big River Group is a publicly listed company with over 120 years in the timber and building supplies industries. Established in the early 1900s, we have established ourselves as a leading supplier of building products and a manufacturer of plywood, hardwood flooring, formply and steel formwork products in Australia and New Zealand.

The Opportunity

We are looking for a reliable, proactive, and customer-focused Cladding & Formwork Dispatch / Yard Person to join our team at the Breakwater Branch. This is a hands-on role that combines dispatch and yard operations with customer service and order processing responsibilities. You will play a key role in ensuring customer orders are accurately prepared and dispatched while supporting branch operations through quoting, order entry, and customer communications.

Your Role

As our Cladding & Formwork Dispatch / Yard Person, you will ensure customer orders are picked, packed and loaded safely and accurately while maintaining a safe and organised yard. You will also support branch operations by preparing quotes, processing orders in Pronto, responding to customer email enquiries, and independently managing ad hoc customer pick-up orders. You will be required to maintain a current forklift licence and driver’s licence.

What You’ll Need

• Current forklift licence (essential)
• Current driver’s licence
• Previous experience in warehousing, dispatch or yard operations preferred
• Experience in customer service, order processing or internal sales support highly regarded
• Experience using Pronto or a similar ERP system advantageous
• Timber or building products industry experience advantageous but not essential
• Strong attention to detail and accuracy
• Good computer skills and confidence using email and business systems
• Strong communication and customer service skills
• Ability to work independently and prioritise competing tasks
• Reliable, professional and team-oriented approach
• Commitment to workplace health and safety procedures
• Physically fit and able to undertake manual handling duties when required

What You’ll Receive in Return

• Competitive salary
• Access to Employee Assistance Program
• Opportunities for career advancement
• Supportive team environment within a growing ASX-listed company

Our Commitment to Diversity and Inclusion

At Big River Group we value equality, inclusion, and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free of discrimination. All aspects of recruitment and employment are based on competence, performance, merit, and business needs.

Company Overview

Big River Group manufactures a range of construction products including timber and steel formwork, timber flooring, plywood and decorative panels, as well as distributing a broad range of other building products from well-known local and international suppliers, focusing primarily on the commercial and residential, civil and infrastructure construction trade market segments. Big River owns and manages 26 sites across Australia and New Zealand, encompassing Big River Building Trade Centres, Big River Commercial, Timberwood Panels, Plytech and SLQ. Big River provides customers with the security of a full support network, and technical expertise at every stage of the product lifecycle. This is the guarantee of quality and service that Big River has based its 130+ years of success on.