Cisco Meraki Network & Telephony Engineer

Peoplebank; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Peoplebank is seeking a Cisco Meraki Network Engineer to support the Cisco Meraki network, Cisco voice and Meraki MV CCTV platforms within a large Australian enterprise in Sydney.

You will work with Senior Engineers in the Network & Communications team to maintain high availability, perform device onboarding, site rollouts, and routine voice/collaboration administration using Webex Calling.

Qualifications

• 1-3 years' experience in a network or IT infrastructure support role.
• Working knowledge of Cisco Meraki MV, Dashboard navigation, monitoring, and configuration.
• Foundational understanding of Cisco Collaboration platforms such as Webex Calling; hands-on user administration is an advantage.
• Good understanding of core networking concepts: TCP/IP, VLANs, DHCP, DNS, routing, and switching.
• Understanding of VoIP concepts (SIP, RTP, codecs) and voice quality troubleshooting.
• Cisco certification such as CCNA is highly desirable; Cisco Meraki certification (or willingness to obtain it) is advantageous.

Responsibilities

• Provide first and second-line support for the Cisco Meraki platform including monitoring the Meraki Dashboard, responding to alerts, and resolving or escalating faults.
• Support the Cisco Meraki MV CCTV platform, including monitoring camera health and connectivity, assisting with camera installation and relocation.
• Assist with Meraki configuration changes, device onboarding, and site rollouts using approved templates and standard build procedures.
• Perform routine Cisco voice and collaboration administration, including user and phone moves, adds, and changes, and call routing and user provisioning in Webex Calling.
• Investigate and troubleshoot voice, network, and wireless issues using the Meraki Dashboard, RTMT, and packet capture analysis, and elevate complex issues with clear supporting information.
• Support switching and wireless infrastructure as part of BAU operations within the Core Network environment.

Job description

Peoplebank is seeking a Cisco Meraki Network Engineer to support the Cisco Meraki network, Cisco voice and Meraki MV CCTV platforms within a large Australian enterprise in Sydney.

You will work with Senior Engineers in the Network & Communications team to maintain high availability, perform device onboarding, site rollouts, and routine voice/collaboration administration using Webex Calling.