Cinema Team Member - Entry Level Guest Service

EVT Group; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

EVT Group is seeking a Cinema Worker Level 1 to support cinema operations with customer-focused duties, including food and beverage preparation, ticketing, and maintaining presentation standards. You will work under supervision, follow SOPs, and contribute to a clean, safe, and welcoming environment for guests.

Ideal candidates have strong communication skills, experience in customer service, and RSA certification.

Qualifications

• Customer service experience preferred.
• Cash handling and POS familiarity.
• Food and beverage preparation and presentation.
• Strong communication and teamwork skills.

Responsibilities

• Perform general cinema duties including cleaning, product presentation, and customer assistance.
• Operate ticket checks and assist customers with a focus on experience and satisfaction.
• Maintain knowledge of products/services and comply with WHS policies and procedures.
• Attend mandatory training and adhere to safety and emergency procedures.

Skills

Customer service

Cash handling

Food & beverage handling

Communication

Education

RSA Certification

Job description

EVT Group is seeking a Cinema Worker Level 1 to support cinema operations with customer-focused duties, including food and beverage preparation, ticketing, and maintaining presentation standards. You will work under supervision, follow SOPs, and contribute to a clean, safe, and welcoming environment for guests.

Ideal candidates have strong communication skills, experience in customer service, and RSA certification.