Cinema Team Member: Guest Experience & Service

EVT Group; Shellharbour City Centre; On-site; AUD 35,000 - 42,000; Full time

Job summary

EVT Group is seeking a Cinema Worker Level 1 to support cinema operations and guest experiences. You will perform General Cinema Duties, manage product presentation, maintain cleanliness, and assist customers with check-in and information while following safety procedures.

The role emphasizes teamwork, reliable personal presentation, and compliance with WHS guidelines, with mandatory training and potential cash handling responsibilities as you progress.

Qualifications

• Competent in basic Maths and English.

Responsibilities

• Complete all duties as per standard operating procedures.
• Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.
• Ensures correct product presentation.
• Policy and procedures knowledge including all WHS practises.
• Prepare food and beverages for sale, following standards of quality and presentation.
• Stock replenishment, in accordance with merchandising planogram.
• Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.
• Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience.
• Knowledge of appropriate communication skills, including two-way radios.
• Undertake minor maintenance and repairs as required.
• Lost property maintenance.
• Attend and complete all mandatory training sessions (as applicable) as designated by EVT.
• Demonstrate awareness of and adherence to fire and emergency training and procedures.
• May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).
• RSA qualifications as required.

Skills

Basic Maths

Basic English

Job description

EVT Group is seeking a Cinema Worker Level 1 to support cinema operations and guest experiences. You will perform General Cinema Duties, manage product presentation, maintain cleanliness, and assist customers with check-in and information while following safety procedures.

The role emphasizes teamwork, reliable personal presentation, and compliance with WHS guidelines, with mandatory training and potential cash handling responsibilities as you progress.