Cinema Guest Experience Associate

Event Cinemas; Gold Coast City; On-site; AUD 52,000 - 60,000; Full time

Job summary

Event Cinemas on the Gold Coast is seeking a motivated cinema team member at entry level. You will complete induction and training to perform tasks within the scope of this role, while delivering exemplary customer service and supporting the operation of the cinema complex to a high standard.

You will work under routine supervision, handle a range of tasks, assist with campaigns, keep areas clean, and participate in all standard duties including ticketing, concessions and crowd management.

Qualifications

• Competent in basic Maths and English.
• Proven customer service ability and accuracy at point of sale.
• Willingness to learn and follow procedures.

Responsibilities

• Provide exemplary customer service in a cinema environment.
• Assist with ticketing, concessions and retail tasks.
• Follow safety procedures and maintain cleanliness.
• Support opening/closing and shift-change procedures.
• Contribute to cinema campaigns and teamwork.

Skills

Customer service

Cash handling

Basic Maths

English proficiency

Job description

Event Cinemas on the Gold Coast is seeking a motivated cinema team member at entry level. You will complete induction and training to perform tasks within the scope of this role, while delivering exemplary customer service and supporting the operation of the cinema complex to a high standard.

You will work under routine supervision, handle a range of tasks, assist with campaigns, keep areas clean, and participate in all standard duties including ticketing, concessions and crowd management.