Cinema Experience Associate

Event Cinemas; Cairns Regional; On-site; AUD 52,000 - 62,000; Full time

Job summary

Event Cinemas Cairns Regional is seeking a Cinema Worker Level 2 to join our team. You will deliver exemplary customer service and support cinema operations to the highest standard, working under routine supervision in a fast-paced entertainment venue.

Responsibilities span general cinema duties, retail service, and Bio-Box training, including ticketing, concessions, and safety compliance. The role offers training opportunities, on-the-job development, and a pathway to greater responsibility

Qualifications

• Competent in basic Maths and English.
• Competent in cash handling.

Responsibilities

• Provide high standard customer service and support cinema operations.
• Address and handle minor customer feedback, ensuring prompt resolution.
• Assist fellow employees to foster a cooperative work environment.
• Conduct opening, closing and shift change-over procedures.
• Maintain cleanliness and hygiene across areas.
• Queue management and crowd control.
• RSA qualifications as required.
• Identify projection room equipment including audio equipment and projectors.
• Monitor sound and focus/framing in auditoriums.
• Content management including DCP delivery and ingest.
• Knowledge in film programming.

Skills

Basic maths

Cash handling

Job description

Event Cinemas Cairns Regional is seeking a Cinema Worker Level 2 to join our team. You will deliver exemplary customer service and support cinema operations to the highest standard, working under routine supervision in a fast-paced entertainment venue.

Responsibilities span general cinema duties, retail service, and Bio-Box training, including ticketing, concessions, and safety compliance. The role offers training opportunities, on-the-job development, and a pathway to greater responsibility