Cinema Duty & Retail Manager – Guest Experience Leader

EVT Limited; Brisbane; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Event Cinemas Carindale is seeking a Duty Manager | Retail Manager to lead front-of-house, retail and concessions operations. You will drive guest experiences, develop a high-performing team and ensure smooth daily operations in a fast-paced cinema environment.

Ideal candidates bring leadership in hospitality or cinema settings, strong communication, hands-on management style, and a focus on safety, service quality and commercial results.

Formación

• Experience leading teams in hospitality, retail, entertainment or cinema operations.
• Strong communication and relationship-building skills.
• Hands-on leadership style and willingness to step in wherever needed.
• Excellent organisational and decision-making abilities.
• Strong commercial awareness with attention to detail.
• RSA and First Aid qualifications (or willingness to obtain).

Responsabilidades

• Guest Experience: Champion guest service across Front of House and Food & Beverage.
• Leadership & Team Development: Lead, coach and develop frontline teams; build high-performing culture.
• Operations: Oversee daily cinema retail and front-of-house operations, stock, cash handling and compliance.
• Commercial Performance: Drive sales with product knowledge and upselling; monitor revenue and costs.

Conocimientos

Leadership

Communication

Hands-on leadership

Organisational ability

Commercial awareness

RSA

First Aid

Descripción del empleo

Event Cinemas Carindale is seeking a Duty Manager | Retail Manager to lead front-of-house, retail and concessions operations. You will drive guest experiences, develop a high-performing team and ensure smooth daily operations in a fast-paced cinema environment.

Ideal candidates bring leadership in hospitality or cinema settings, strong communication, hands-on management style, and a focus on safety, service quality and commercial results.