Christmas Customer Service Desk Associate - Sunshine Plaza

Millennium Hi-Tech Group

Australia

Hybrid

AUD 30,000 - 39,000

Part time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Millennium Services Group is seeking a friendly Christmas Casual Customer Service Officer for the Sunshine Plaza Customer Service Desk. You will be the first point of contact for shoppers and visitors, delivering a welcoming experience during a busy festive period.

Responsibilities include assisting with enquiries, promotions, lost property, and transactions, while upholding centre standards. Ideal candidates are team-oriented with strong communication skills, attention to detail, and the

Qualifications

Deliver outstanding customer service to shoppers, retailers, and visitors.
Respond to enquiries in person, over the phone, and via email.
Provide centre information, directions, and details on current promotions and events.
Maintain a clean, organised, and welcoming Customer Service Desk.

Responsibilities

Deliver outstanding customer service to shoppers, retailers, and visitors.
Respond to enquiries in person, over the phone, and via email.
Provide centre information, directions, and details on current promotions and events.
Assist with lost property and lost child procedures in accordance with centre policies.
Process gift card sales and other customer service transactions.
Manage customer feedback and resolve enquiries professionally and efficiently.
Maintain a clean, organised, and welcoming Customer Service Desk.
Support centre initiatives and seasonal activities during the Christmas trading period.