Christmas Casual Retail Assistant

Palermo Perfumes; Parramatta; In loco; AUD 48.000 - 65.000; Tempo pieno

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Palermo Perfumes is hiring a festive-season Sales Assistant to greet customers, guide fragrance selections and upsell gift sets across our Parramatta stores. You will contribute to a high-energy environment, ensuring a premium customer experience and accurate checkout operations.

Successful candidates bring prior retail or beauty experience, a love of people, sharp presentation and the agility to handle busy periods and large stock volumes.

Competenze

• Experience in retail or customer service, ideally in fragrance/beauty or luxury retail
• Ability to build rapport with customers and understand preferences
• Sales-focused with confidence to upsell and recommend products
• Maintains store presentation and stock levels with pride
• Comfort working with high customer traffic and large stock volumes

Mansioni

• Greet customers warmly and identify needs (gift, signature scent, etc.)
• Guide customers through fragrance range with confidence
• Increase sales via thoughtful recommendations and gift sets
• Deliver exceptional customer experience and celebrate wins with team
• Keep store attractive and well stocked through replenishment and merchandising
• Process transactions accurately on POS system, even during peaks
• Handle busy periods with energy, patience and a smile

Conoscenze

Genuine love of people

Build rapport

Sales-driven mindset

Positive can-do attitude

Attention to detail

Professional presentation

Thrives in fast-paced environment

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Key responsibilities

• Greet every customer warmly and quickly work out what they're looking for, whether it's a gift, a signature scent or a last-minute save


• Guide customers through our range with confidence, matching fragrances to personalities, occasions and budgets


• Build bigger, better sales through thoughtful recommendations, gift sets and add-ons


• Deliver an exceptional customer experience and celebrate wins with your team


• Keep the store looking sharp and gift-ready through replenishment, merchandising and housekeeping


• Process transactions accurately and efficiently on our point-of-sale system, even at peak times


• Handle busy trading periods with energy, patience and a smile

About you

• Experience as a retail assistant, sales assistant or in customer service, ideally in fragrance, beauty or luxury retail (desirable, not essential)


• A genuine love of people and a natural ability to build rapport with customers


• A sales-driven mindset, with the confidence to recommend and upsell


• A can-do, positive attitude toward every part of the role, from the shop floor to the stockroom


• An eye for detail and pride in keeping the store beautifully presented and well stocked


• Comfort working in a fast-paced environment with high customer traffic and large stock volumes


• A polished, professional presentation that suits Palermo's sleek, signature black look


• Flexible availability from November 2026 to January 2027, including weekends, public holidays and extended trading hours

We are recruiting for:

Parramatta, Merrylands, Wetherill Park, Liverpool, Burwood, Homebush, Eastern Creek, Mount Druitt, Penrith, Rouse Hill, Macquarie Centre, Hornsby,

About us

At Palermo Perfumes, we believe everyone deserves to wear a fragrance they love. Our perfumes are proudly made in Australia using French essences and natural essential oils. With 60+ stores across Australia and a growing online presence, we make premium fragrance accessible, affordable and easy to explore, helping every customer find a scent that truly fits who they are.

Training that sets you up to succeed with product and fragrance training so you can recommend with confidence from your very first shift

Managers who back you with coaching on the floor and support through the busiest weeks of the year

A supportive, high-energy team that works together and celebrates each other's wins

Opportunity to move into ongoing roles once the festive season wraps up for top performers

We’d love for you to join us this festive season and help our customers find a fragrance they'll love.