Christmas Casual Retail Assistant

Palermo Perfumes; Melbourne; Presencial; AUD 33 000 - 44 000; Tempo parcial

Resumo da oferta

Palermo Perfumes is hiring a Christmas Casual Retail Assistant in Melbourne. You’ll greet customers, help them choose fragrances, and drive sales through smart recommendations and gift sets. Attend to replenishment, merchandizing and neat presentation while processing transactions on the POS with a positive, upbeat attitude.

Flexibility across November 2026 to January 2027, including weekends and extended trading hours, is required to support busy periods and peak times during the festive season.

Qualificações

• Experience in retail, sales, or customer service is preferred.
• Ability to greet customers warmly and identify needs quickly.
• Sales-driven mindset with confidence to recommend and upsell.
• Positive attitude and good presentation for a fast-paced store.

Responsabilidades

• Greet every customer warmly and identify what they’re looking for.
• Guide customers through our fragrance range and match to preferences and budgets.
• Increase sales through thoughtful recommendations, gift sets and add-ons.
• Deliver an exceptional customer experience and collaborate with the team.
• Keep the store fresh and gift-ready through replenishment and merchandising.
• Process transactions accurately on the POS system, even at peak times.

Conhecimentos

Customer service

Sales & upselling

Communication

Teamwork

Ferramentas

POS system

Descrição da oferta de emprego

As a Christmas Casual Retail Assistant at Palermo Perfumes, you'll be at the heart of the Palermo experience, helping customers find a scent they’ll love and making every visit memorable.

Key responsibilities

Greet every customer warmly and quickly work out what they're looking for, whether it's a gift, a signature scent or a last-minute save

Guide customers through our range with confidence, matching fragrances to personalities, occasions and budgets

Build bigger, better sales through thoughtful recommendations, gift sets and add-ons

Deliver an exceptional customer experience and celebrate wins with your team

Keep the store looking sharp and gift-ready through replenishment, merchandising and housekeeping

Process transactions accurately and efficiently on our point-of-sale system, even at peak times

Handle busy trading periods with energy, patience and a smile

About you

Experience as a retail assistant, sales assistant or in customer service, ideally in fragrance, beauty or luxury retail (desirable, not essential)

A genuine love of people and a natural ability to build rapport with customers

A sales-driven mindset, with the confidence to recommend and upsell

A can-do, positive attitude toward every part of the role, from the shop floor to the stockroom

An eye for detail and pride in keeping the store beautifully presented and well stocked

Comfort working in a fast-paced environment with high customer traffic and large stock volumes

A polished, professional presentation that suits Palermo's sleek, signature black look

Flexible availability from November 2026 to January 2027, including weekends, public holidays and extended trading hours

We are recruiting for:

Plenty Valley, South Morang

Craigieburn Central, Craigieburn

Airport West, Airport West

About us

At Palermo Perfumes, we believe everyone deserves to wear a fragrance they love. Our perfumes are proudly made in Australia using French essences and natural essential oils. With 70+ stores across Australia and a growing online presence, we make premium fragrance accessible, affordable and easy to explore, helping every customer find a scent that truly fits who they are.

Training that sets you up to succeed with product and fragrance training so you can recommend with confidence from your very first shift

Managers who back you with coaching on the floor and support through the busiest weeks of the year

A supportive, high-energy team that works together and celebrates each other's wins

Opportunity to move into ongoing roles once the festive season wraps up for top performers

We’d love for you to join us this festive season and help our customers find a fragrance they'll love. Apply now!

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