Chiller Service Team Lead — Hands-On Leader

Johnson Controls; Perth; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Permanent full‑time

Company vehicle or allowance

Incentives

Overtime pay

Job summary

Johnson Controls in Australia is seeking a Service Team Leader – Chiller to lead a skilled team of technicians. The role combines hands‑on HVAC work with leadership to ensure excellence in chiller service and customer satisfaction.

You will manage maintenance, repairs, and upgrades while guiding apprentices and subcontractors. The position offers a permanent, full‑time career with direct impact on Perth operations and career progression within a global company.

Qualifications

• Technical qualification in HVAC or equivalent experience (Degree or Trade Certificate).
• Minimum 5 years’ related experience, or 7 years without formal qualification.
• Strong leadership skills with proven ability to motivate and develop teams.
• Commercial acumen and sound business judgment.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office.
• Demonstrated technical expertise to build trust and credibility.

Responsibilities

• Drive operational excellence within the Chiller service team.
• Oversee maintenance, retrofit, and repair of York Chillers, applying HVAC theory, mechanical layouts, and control systems knowledge.
• Lead Technicians, Apprentices, and subcontractors to deliver high‑quality service.
• Perform senior‑level technical tasks including preventive maintenance, installation, commissioning, and troubleshooting.
• Build strong, long‑term relationships with customers.
• Assist with service project management: scheduling, estimating, resource planning, and logistics.
• Manage customer accounts and support business development initiatives.
• Support the Service Team Manager with branch operations.

Skills

HVAC expertise

Leadership

Communication

Negotiation

Microsoft Office

Education

HVAC-related degree or trade certificate

Tools

Microsoft Office

Job description

Johnson Controls in Australia is seeking a Service Team Leader – Chiller to lead a skilled team of technicians. The role combines hands‑on HVAC work with leadership to ensure excellence in chiller service and customer satisfaction.

You will manage maintenance, repairs, and upgrades while guiding apprentices and subcontractors. The position offers a permanent, full‑time career with direct impact on Perth operations and career progression within a global company.