Chief People & Culture Architect

O&M Haircare; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

O&M Haircare in Sydney is seeking a Senior HR leader to set and drive the people strategy across Australia and the US. You’ll report to the Managing Director, sit on the Executive Team and directly influence confidential people matters with the Founder & CEO.

The role is hands-on, coaching leaders, running recruitment, handling employee relations and building culture. You will manage outsourced partners for legal, WHS and training, ensuring alignment with budget and strategic goals.

Qualifications

• Senior HR generalist experience, including time as sole P&C lead or P&C of one in a business of similar size.
• Track record of setting people strategy and delivering it personally.
• Strong, practical employee relations and investigation experience.
• End-to-end recruitment experience without leaning on agencies.
• Experience coaching senior leaders and building L&D plans; coaching accreditation is highly regarded.
• Experience choosing and managing outsourced HR, legal, WHS and L&D providers.
• Working knowledge of the Fair Work Act, Modern Awards and office WHS obligations.
• Comfortable moving between strategy and detail in a fast-paced, founder-led business.
• High levels of confidentiality, organization and judgement.
• FMCG, beauty or consumer brand experience is highly regarded, as is Employment Hero.

Responsibilities

• The People & Culture plan: building it, owning the budget and reporting to the Managing Director and Board on people data, trends and risk
• Employee relations: performance, disciplinary, grievance and investigation matters handled end to end, with external legal advice only where it's needed
• Recruitment: run in-house from role brief to signed contract, with agencies only for senior or specialist roles
• The employee lifecycle: onboarding, probation, contract changes, parental leave, flexible work and exits, plus our policies, contracts and employee handbook
• Performance and reward: the performance review cycle, remuneration review and benchmarking, with the Managing Director and CFO
• Leadership coaching: coaching the leadership team and people leaders one on one and as a group, with a development plan for every leader
• Learning and development: a business-wide L&D plan, development plans and career conversations for every employee, and succession plans for critical roles
• Culture and engagement: bringing Clean, Kind, Original to life in how we hire, review and recognise people, and running the team calendar, engagement pulse checks and internal communications
• Our US team: the full P&C service for employees of O&M's US entity, and keeping Australia and the US connected as one O&M
• Outsourced partners: employment lawyers, IR and WHS advisers, training providers and EAP, each with a clear scope and budget, and their value reviewed regularly

Skills

Senior HR

Recruitment

Employee relations

Leadership coaching

L&D planning

Outsourced HR

People strategy

Fair Work Act

WHS compliance

Stakeholder mgmt

Tools

Employment Hero

Job description

O&M Haircare in Sydney is seeking a Senior HR leader to set and drive the people strategy across Australia and the US. You’ll report to the Managing Director, sit on the Executive Team and directly influence confidential people matters with the Founder & CEO.

The role is hands-on, coaching leaders, running recruitment, handling employee relations and building culture. You will manage outsourced partners for legal, WHS and training, ensuring alignment with budget and strategic goals.