Chief Operating Officer

WestCycle; Western Australia; On-site; AUD 150,000 - 190,000; Full time

Job summary

WestCycle, the peak body for cycling in Western Australia, seeks an experienced Chief Executive Officer to lead strategy, operations and stakeholder engagement. You will steer a high‑performance team, oversee governance and risk, manage finance and grants, and drive growth through sponsorship and partnerships.

The role requires collaborative leadership, a commitment to safe, active transport and the ability to work with government, boards and funders.

Responsibilities

• Delivery of WestCycle strategy
• Lead a high-performing team, culture and HR matters
• Management of finances
• Management of grant procurement and deliverables
• Drive commercial growth, sponsorship and revenue generation
• Operational policies, IT and systems
• Governance, Board reporting, and organisational risk management
• Provide visible, values-led leadership across WestCycle, building trust, collaboration, accountability and a positive organisational culture, and act as a senior representative and spokesperson for WestCycle when required.
• Lead staff to deliver the strategic priorities, new business development and innovation.
• Build a high-performance culture with clear accountability, responsibilities and performance management.
• Drive continuous improvement and future-readiness across WestCycle, identifying and implementing emerging technologies, including appropriate use of AI and automation, to improve productivity, decision-making, stakeholder engagement and organisational effectiveness
• Oversee staff workloads to ensure delivery of strategic outcomes.
• Support and advise CEO to create a high-performance organisation.
• Champion staff wellbeing, professional development, and an inclusive, values-driven workplace
• Support the CEO in the achievement of strategic priorities and workplace culture.
• Perform strategic projects as request by the CEO.
• Act as a forward-facing ambassador with the Board of Directors, funders, and community partners.
• Ensure regulatory oversight, legal compliance, and effective risk management policies are in place to safeguard the organisation's operations.
• Manage delivery of the strategic plan.
• Ensure staff operational plans deliver strategic outcomes within financial parameters of the budget.
• Ensure programs are resourced appropriately to deliver maximum community impact and promote active transport initiatives.
• Oversee data collection, evaluation and reporting to measure outcomes, demonstrate impact and support evidence-based decision-making.
• Identify and develop new and diverse revenue, including strategic corporate partnerships, sponsorships, licensing, brand collaborations and royalty-based arrangements that generate sustainable revenue and align with WestCycle's purpose and values.
• Ensure financial processes comply in accordance with Delegations Policy and relevant financial controls.
• Support the development and implementation of the annual budget.
• Manage expenditure in accordance with approved budget.
• Provide monthly budget reports and forecasts.
• Meet compliance requirements.
• Oversee financial stewardship to ensure responsible and compliant use of restricted grant funds and unrestricted revenue.
• Provide guidance and assistance to all staff, particularly the delivery of the operational plans that are aligned to the strategy.
• Oversee full employee lifecycle including recruitment, onboarding, leave and TOIL, performance management and offboarding.
• Lead workforce planning to ensure WestCycle has the capacity and capability to deliver the strategic priorities.
• Oversee IT effectiveness, including the ongoing maintenance of information systems, CRM platforms (for member/donor management), and hardware to support organisational growth.
• Development, delivery and oversight of policies.
• Lead workplace initiatives that improve efficiency, collaboration and effectiveness between departments.
• Coordinate WHS, child safety and operational compliance.
• Act as staff officer to Advisory Group Panel.
• Maintain positive relationships and meet compliance obligations with government agencies who fund our activities.
• Represent the organisation in sectoral networks and public forums to advance cycling advocacy.
• Support the delivery of events by the events and projects teams.
• Establish and maintain relationships with current stakeholders and attract new business opportunities.
• Generate new sources of income through development and delivery of commercial initiatives, grants, LGA funding, corporate bike programs etc.
• Manage the preparation of grant applications and acquittals.
• Source grants within the capability of organisation to deliver.
• Ensure effective compliance and governance across all grant-funded activities.
• Support grant reporting by synthesising programmatic and financial data into compelling impact narratives for funders and stakeholders.
• Provide monthly reports regarding the status of respective divisions.
• Monitor, evaluate and report on the effectiveness of individual strategies.
• Identify trends, insights, new and creative growth strategies.
• Fulfil other duties as directed by the CEO.

Job description

WestCycle is the Peak Body for bike riding and the representative body for eRideables in Western Australia. We are committed to making riding safe, easy and attractive for all.

OUR PURPOSE: Making riding safe, easy and attractive for all.

WestCycle believes that making WA - an amazing place to ride, starts with creating safe riding infrastructure and policy settings that encourage more people to choose bikes and eRideables, whether for commuting, recreation or sport. Our values represent what we stand for:

LEADERSHIP: We inspire growth and action. We provide direction, motivation and guidance. We take a big picture view. We strive to raise the standards for the whole industry.

COLLABORATION: We do great things together. We deliver success through shared goals and mutual support. We help and support each other to achieve a collective goal. We listen and evolve together. We facilitate the use of collective knowledge and energy.

SUSTAINABILITY: We build an organisation for the future. We take care of our team. Success breeds sustainability. We make decisions and act with regard to the environment, our economy and society

Key Responsibilities

Delivery of WestCycle strategy

Lead a high-performing team, culture and HR matters

Management of finances

Management of grant procurement and deliverables

Drive commercial growth, sponsorship and revenue generation

Operational policies, IT and systems

Governance, Board reporting, and organisational risk management

Leadership & Culture

Provide visible, values-led leadership across WestCycle, building trust, collaboration, accountability and a positive organisational culture, and act as a senior representative and spokesperson for WestCycle when required.

Lead staff to deliver the strategic priorities, new business development and innovation.

Build a high-performance culture with clear accountability, responsibilities and performance management.

Drive continuous improvement and future-readiness across WestCycle, identifying and implementing emerging technologies, including appropriate use of AI and automation, to improve productivity, decision-making, stakeholder engagement and organisational effectiveness

Oversee staff workloads to ensure delivery of strategic outcomes.

Support and advise CEO to create a high-performance organisation.

Champion staff wellbeing, professional development, and an inclusive, values-driven workplace

Executive Support & Governance

Support the CEO in the achievement of strategic priorities and workplace culture.

Perform strategic projects as request by the CEO.

Act as a forward-facing ambassador with the Board of Directors, funders, and community partners.

Ensure regulatory oversight, legal compliance, and effective risk management policies are in place to safeguard the organisation's operations.

Strategy & Community Impact

Manage delivery of the strategic plan.

Ensure staff operational plans deliver strategic outcomes within financial parameters of the budget.

Ensure programs are resourced appropriately to deliver maximum community impact and promote active transport initiatives.

Oversee data collection, evaluation and reporting to measure outcomes, demonstrate impact and support evidence-based decision-making.

Finance & Stewardship

Identify and develop new and diverse revenue, including strategic corporate partnerships, sponsorships, licensing, brand collaborations and royalty-based arrangements that generate sustainable revenue and align with WestCycle's purpose and values.

Ensure financial processes comply in accordance with Delegations Policy and relevant financial controls.

Support the development and implementation of the annual budget.

Manage expenditure in accordance with approved budget.

Provide monthly budget reports and forecasts.

Meet compliance requirements.

Oversee financial stewardship to ensure responsible and compliant use of restricted grant funds and unrestricted revenue.

Staffing & Operations

Provide guidance and assistance to all staff, particularly the delivery of the operational plans that are aligned to the strategy.

Oversee full employee lifecycle including recruitment, onboarding, leave and TOIL, performance management and offboarding.

Lead workforce planning to ensure WestCycle has the capacity and capability to deliver the strategic priorities.

Oversee IT effectiveness, including the ongoing maintenance of information systems, CRM platforms (for member/donor management), and hardware to support organisational growth.

Development, delivery and oversight of policies.

Lead workplace initiatives that improve efficiency, collaboration and effectiveness between departments.

Coordinate WHS, child safety and operational compliance.

Act as staff officer to Advisory Group Panel.

Government & Stakeholder Relations

Maintain positive relationships and meet compliance obligations with government agencies who fund our activities.

Represent the organisation in sectoral networks and public forums to advance cycling advocacy.

Events

Support the delivery of events by the events and projects teams.

Establish and maintain relationships with current stakeholders and attract new business opportunities.

Generate new sources of income through development and delivery of commercial initiatives, grants, LGA funding, corporate bike programs etc.

Manage the preparation of grant applications and acquittals.

Source grants within the capability of organisation to deliver.

Ensure effective compliance and governance across all grant-funded activities.

Support grant reporting by synthesising programmatic and financial data into compelling impact narratives for funders and stakeholders.

Monitoring and Reporting

Provide monthly reports regarding the status of respective divisions.

Monitor, evaluate and report on the effectiveness of individual strategies.

Other Duties

Identify trends, insights, new and creative growth strategies.

Fulfil other duties as directed by the CEO.