Chief of Home Care Clinical Operations

RSL LifeCare Limited; North Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

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Maxxia Rewards

Fitness Passport

Parental Leave

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Job summary

RSL LifeCare Limited in North Sydney is seeking a Head of Clinical Operations - Home Care to provide strategic and operational leadership across Home Care clinical services, ensuring safe, high‑quality, person‑centred care delivered by a dispersed nursing workforce.

You will oversee clinical governance, workforce capability, risk management and the development of a sustainable operating model, partnering with regional teams to drive clinical excellence and ensure compliance with contemporary

Qualifications

• Current AHPRA registration as a Registered Nurse.
• Significant senior clinical leadership experience in aged care, community care, healthcare or complex clinical services.
• Demonstrated experience leading geographically dispersed nursing or clinical teams.
• Strong knowledge of clinical governance, professional practice, risk management and regulatory compliance.
• Experience managing complex clinical matters, escalation pathways and clinical incidents.
• Proven success leading workforce capability, performance and development.
• Experience developing clinical competency frameworks and education programs.
• Strong understanding of person-centred care and service delivery within home or community settings.

Responsibilities

• Lead the delivery of high-quality clinical services across Home Care.
• Provide senior clinical leadership, governance and oversight of nursing practice.
• Lead, coach and develop a geographically dispersed team of Registered and Enrolled Nurses.
• Ensure effective clinical assessment, care planning, review, delegation and clinical risk management.
• Drive workforce capability, clinical competency and professional development initiatives.
• Monitor clinical performance, workforce utilisation and service outcomes.
• Partner with operational leaders to support integrated, person-centred care.
• Lead clinical quality improvement initiatives and embed evidence-based practice.
• Manage clinical incidents, escalations, investigations and risk mitigation activities.
• Ensure compliance with aged care legislation, clinical governance requirements and quality standards.

Skills

Clinical leadership

Governance

Strategic leadership

Stakeholder engagement

Education

Bachelor of Nursing

Postgraduate leadership qualification

Job description

RSL LifeCare Limited in North Sydney is seeking a Head of Clinical Operations - Home Care to provide strategic and operational leadership across Home Care clinical services, ensuring safe, high‑quality, person‑centred care delivered by a dispersed nursing workforce.

You will oversee clinical governance, workforce capability, risk management and the development of a sustainable operating model, partnering with regional teams to drive clinical excellence and ensure compliance with contemporary