Chief Membership & Engagement Officer

Lotus Executive Search; Sydney; Hybrid; AUD 200,000 - 320,000; Full time

Benefits offered by this job

Generous salary package

PBI salary packaging

Five weeks annual leave

Executive Leadership Team reporting to

Hybrid work across NSW

Impact: serve 105,000 people annually

Job summary

The St Vincent de Paul Society NSW (Vinnies) is seeking an accomplished senior executive to lead the Membership, Volunteers and Early Intervention directorate. Reporting to the CEO, you will manage five Regional Directors and a Director, Programs, guiding major initiatives such as Vinnies Vans, Disaster Recovery and NILS.

Your role is to shape membership strategy, governance and stakeholder engagement across NSW.

Qualifications

• Senior executive experience leading large, dispersed teams and complex programs.
• Translate strategy into operational improvements and lead change across geographically dispersed locations.
• Experience in a membership-based organisation, union, peak body or similar environment.
• Exceptional stakeholder management and political judgement, with maturity to anticipate issues and negotiate outcomes.
• Credibility and confidence with government, funders and major donors.
• Strong understanding of governance, compliance and risk.
• Genuine alignment with the mission and values of the Society.

Responsibilities

• Lead the directorate to deliver priorities in the strategic plan and contribute to the next enterprise strategy.
• Build trusted, transparent relationships with the State Council President, State Council and Central Council Presidents.
• Drive member recruitment, renewal and retention so Conferences remain active and sustainable.
• Strengthen the experience and engagement of members and volunteers, supporting participation and long-term sustainability.
• Develop and implement statewide member, youth and volunteer engagement strategies.
• Lead new ways of working, including regional operating model, to strengthen collaboration and connection across the Society.
• Oversee delivery of member programs including Conference assistance, WE CARE, NILS, Vinnies Vans and Disaster Recovery.
• Ensure quality and measurable community outcomes across member programs and early interventions services.
• Represent Vinnies with government, ministers, major donors and corporate partners to grow funding and partnerships.
• Develop the capability of Regional Directors and their teams, leading people to be their best.
• Oversee directorate budgets, resources and performance, driving financial sustainability and continuous improvement.
• Strengthen governance, compliance and risk management across members, volunteers and staff.
• Partner with Executive Directors across Services, Retail and Finance to deliver a "One Society" approach

Skills

Senior leadership

Strategy execution

Stakeholder management

Governance & compliance

Not-for-profit sector

Government relations

Financial acumen

Education

Relevant tertiary qualifications

Job description

The St Vincent de Paul Society NSW (Vinnies) is seeking an accomplished senior executive to lead the Membership, Volunteers and Early Intervention directorate. Reporting to the CEO, you will manage five Regional Directors and a Director, Programs, guiding major initiatives such as Vinnies Vans, Disaster Recovery and NILS.

Your role is to shape membership strategy, governance and stakeholder engagement across NSW.