Senior Manager Quality, Compliance & Partnerships

St Vincent de Paul; Canberra; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Meals & entertainment package

Professional growth and leadership dev

Leave entitlements

Employee Assistance Program

Job summary

St Vincent de Paul Society Canberra/Goulburn is seeking a Senior Manager to oversee quality, compliance and partnerships across Special Works. You will lead strategic initiatives to ensure high-quality services for people experiencing homelessness and disadvantage, guided by the Society’s mission.

You will work with the Director, Special Works and program teams to strengthen capability, drive improvement and build durable partnerships that support effective service delivery and reporting.

Qualifications

• Strong understanding of quality assurance, accreditation and reporting.
• Experience with contract management and performance reporting.
• Ability to build partnerships with stakeholders to support program delivery.

Responsibilities

• Oversee quality assurance, compliance and program performance.
• Provide expert advice to program coordinators.
• Promote best practice and continuous improvement across programs.
• Build and maintain strategic partnerships and stakeholder relationships.
• Oversee projects, contracts, reporting and operational performance.

Skills

Quality assurance

Compliance

Contract management

Stakeholder engagement

Education

Tertiary qualification in Social Work / Community Services or related discipline

Job description

Senior Manager Quality, Compliance & Partnerships

St Vincent de Paul Society Canberra/Goulburn (Vinnies) has served our local community since 1924. We are a charity-based, not-for-profit organisation offering a ‘hand up’ to people in need. Our work is powered by our people – members, volunteers and employees who live our values of Courage, Respect, Compassion, Advocacy, Integrity, Empathy and Commitment.

The role

As the Senior Manager Quality, Compliance & Partnerships, you will provide strategic and operational oversight across the Special Works portfolio, ensuring programs deliver high-quality, compliant and effective services to people experiencing homelessness, poverty and disadvantage.

Working closely with the Director, Special Works and program coordinators, you will strengthen organisational capability, drive service improvement and foster strategic partnerships to support effective program delivery and positive outcomes across Special Works programs.

In this role, you will:

• Oversee quality assurance, compliance and program performance
• Provide expert advice and guidance to program coordinators
• Promote best practice and continuous improvement across programs
• Build and maintain strategic partnerships and stakeholder relationships
• Oversee key projects, contracts, reporting and operational performance

About you

We are looking for an experienced and proactive professional with a strong understanding of the homelessness and community services sector and a commitment to improving outcomes for people experiencing disadvantage.

You hold tertiary qualifications in Social Work, Community Services, Human Services or a related discipline, with relevant experience in the community sector. You bring demonstrated knowledge of quality assurance, compliance, accreditation, contract management and performance reporting, alongside an understanding of relevant legislative and funding requirements. You have a sound understanding of homelessness, poverty and complex social issues, supported by strong analytical, problem-solving and communication skills. You are adaptable, highly organised and committed to the Society’s Mission and Values.

Requirements

• Current working rights in Australia
• Current unrestricted driver's licence
• Willingness to undergo a National Police Check
• Ability to obtain and maintain a Working with Vulnerable People (WWVP) registration

What We Offer

• Permanent, full-time position based at our Yarralumla office with free onsite parking
• Generous salary packaging benefits of up to $15,900 per FBT year, plus an additional Meals and Entertainment package of up to $2,650 per FBT year
• Ongoing professional growth and leadership development within a supportive and innovative workplace
• Additional leave entitlements to support your personal work-life balance
• Access to our Employee Assistance Program (EAP), providing confidential support for your health and wellbeing

More information

To understand this role in more detail, please contact Mat Flynn, Director, Special Works via *********@vinnies-cg.org.au or 0429 236 *** (during business hours).

Applications Close: 11:30pm, Wednesday 25th November 2026

Please note shortlisted applicants may be contacted prior to the closing date.

Learn more about the Society’s commitment to keeping children and vulnerable adults safe by watching the SVdP Safeguarding – Guide for Society Personnel video: https://www.youtube.com/watch?v=LX_6Uaqecwo

St Vincent de Paul Society Canberra/Goulburn is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds.