Charter Sales & Events Manager

The Jackson; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

The Jackson, part of SeaLink Sydney Harbour, seeks a driven Charter Sales & Events Manager in Sydney to sell unforgettable events aboard Harbour vessels—luxury weddings, gala dinners, corporate events, product launches and milestone celebrations.

You will manage the full charter lifecycle from enquiry to post-event follow-up, pricing, pitching, tailoring to the client's occasion and ensuring flawless delivery on the day. A strong negotiator with a passion for hospitality will thrive here.

Qualifications

• Experience turning enquiries into bookings and building long-term client relationships.
• Proven ability to manage multiple events from enquiry to post-event follow-up.
• Knowledge of pricing, upselling and packaging to maximise charter yield.

Responsibilities

• Drive revenue across SeaLink Sydney Harbour brands, meeting and exceeding sales targets.
• Develop new business while growing existing client accounts.
• Manage end-to-end charter process: proposals, contracts, run sheets, post-event follow-up.
• Tailor events using vessel operations and guest experience knowledge.
• Collaborate with Heads and Coordinators to maintain high service standards across the team.

Skills

Sales

Negotiation

Event management

Client relations

Education

Bachelor's degree in Events/ Hospitality/ Tourism/ Business

Tools

CRM software

Job description

Some venues have a view. Ours has the whole Harbour.

The Jackson. Starship Group. Captain Cook Cruises.

We're looking for a driven Charter Sales & Events Manager to join our Sydney team and sell unforgettable events aboard some of the Harbour's most impressive vessels. Luxury weddings. Gala dinners. Corporate events. Product launches. Milestone celebrations. You'll bring them to life aboard some of Sydney Harbour's most spectacular venues.

If you know how to turn an enquiry into a booking, build strong client relationships and love the energy of the events and hospitality industry, we want to hear from you.

The Role

Across three distinctive brands and a fleet of vessels, you'll be selling something genuinely hard to say no to, Sydney Harbour itself, packaged as the venue.

From first enquiry through to post-event follow-up, you'll manage the full charter and event lifecycle: pricing it, pitching it, tailoring it to the client's occasion and making sure it lands exactly as promised on the day.

What You'll Do

• Drive revenue across all SeaLink Sydney Harbour brands, meeting and exceeding individual and team sales targets
• Proactively develop new business while managing and growing existing client accounts
• Maximise yield on every charter through smart pricing, upselling and packaging
• Manage assigned events end-to-end - proposals, contracts, run sheets and post-event account management
• Tailor each event using your knowledge of vessels, operations and guest experience
• Build long-term client relationships that drive repeat business and referrals
• Collaborate with the Head of Charters and Coordinators to maintain consistently high service standards across the team

About You

You are highly organised and comfortable managing multiple events at once under pressure, without letting the details (or the magic) slip. You're a confident negotiator who can maximise yield while still delivering real value, and a communicator who can sell the vision as convincingly as you execute it.

Experience in tourism, cruise, events or waterfront hospitality is a bonus, and if you've worked across multiple brands or venue portfolios before, even better. A tertiary qualification in Events, Hospitality, Tourism or Business helps, but isn't essential if the track record speaks for itself.

About Us

SeaLink Sydney Harbour operates a fleet of commercial vessels on Sydney Harbour across The Jackson, Starship Group and Captain Cook Cruises. We're part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism businesses, connecting customers to some of Australia's most iconic destinations and experiences. SeaLink Marine & Tourism is part of Kelsian Group, a leading global transport and tourism operator with operations across Australia and internationally.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.