Chapter Lead, Experience Design - Hybrid Fintech Innovation

Commonwealth Bank; New South Wales; On-site; AUD 140,000 - 190,000; Full time

Job summary

Commonwealth Bank seeks a Chapter Lead for Experience Design-Guidance & Investing within Wealth & Private and Retail Banking Services. You will own strategic experience design and governance for the Guidance & Investing portfolio across the CommBank app, NetBank, and website, partnering with a fellow Design Chapter Lead to keep experiences coherent.

You will lead 6-10 direct reports within a broader Wealth & Private Design team of designers, researchers, and content designers, shaping

Qualifications

• Lead a design team of 6-10 reports within a larger design function.
• Own strategic experience design and governance for the Guidance & Investing portfolio.
• Partner with another Design Chapter Lead to ensure coherence across products.

Responsibilities

• Oversee end-to-end design across the CommBank app, NetBank and website.
• Drive governance and standards for experience design within Wealth & Private Banking.
• Collaborate cross-functionally to align experiences across channels.

Skills

Leadership

Experience design

Governance

Portfolio management

Job description

Chapter Lead, Experience Design - Hybrid FinTech Innovation Commonwealth Bank Sydney, NSW, AU

Job Description

Commonwealth Bank is seeking a Chapter Lead for Experience Design-Guidance & Investing within Wealth & Private and Retail Banking Services. You will own strategic experience design and governance for the Guidance & Investing portfolio across the CommBank app, NetBank, and website, partnering with a fellow Design Chapter Lead to keep experiences coherent.

You will lead 6-10 direct reports within a broader Wealth & Private Design team of designers, researchers, and content designers, shaping