Change Specialist

HomeStart; Adelaide; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work arrangement (up to 2 days)

Job summary

HomeStart in Adelaide is seeking an experienced Change Specialist to support our transformation program by embedding sustainable change across strategic projects and business improvements. Reporting to the Program Delivery Lead, you’ll help people navigate change with confidence and drive adoption, readiness and engagement across the organisation.

You’ll develop change management plans, conduct stakeholder analyses, identify risks, design communications and training, coach leaders, monitor

Qualifications

• At least five years' experience delivering organisational change initiatives linked to transformation, technology or process improvement.
• Strong knowledge of change management methodologies and frameworks.
• Exceptional communication, facilitation and stakeholder engagement skills.
• Experience developing communication, engagement and learning strategies.
• Ability to manage competing priorities across multiple initiatives.
• Relevant tertiary qualifications or equivalent experience will be highly regarded.

Responsibilities

• Developing and delivering change management plans for strategic projects and business improvements.
• Conducting stakeholder analysis, change impact assessments and organisational readiness activities.
• Identifying and mitigating people-related risks.
• Identifying and collaborating with our marketing team regarding external change impacts to customers.
• Designing and implementing communications, engagement initiatives and training support programs.
• Coaching leaders to effectively lead their teams through change.
• Monitoring adoption outcomes and providing change insights to support decision-making.
• Developing the ongoing development of HomeStart's organisational change capability.

Skills

Change management

Stakeholder engagement

Communication

Planning & analysis

Training design

Education

Relevant tertiary qualifications or equivalent experience

Job description

At HomeStart, we're passionate about helping more South Australians achieve home ownership. As a South Australian Government backed organisation, we provide innovative lending solutions while creating meaningful opportunities for our customers, our communities and our people.

We're entering the next phase of our transformation program and now looking for an experienced Change Specialist to support our teams embed sustainable change across strategic projects and business improvement initiatives.

About the role

Reporting to the Program Delivery Lead, you'll play a key role in the successful delivery of our transformation projects by helping people navigate change with confidence. Working closely with project managers, leaders and subject matter experts, you'll develop and implement change strategies that drive adoption, readiness and engagement across the organisation.

You’ll be responsible for:

• Developing and delivering change management plans for strategic projects and business improvements
• Conducting stakeholder analysis, change impact assessments and organisational readiness activities
• Identifying and mitigating people-related risks
• Identifying and collaborating with our marketing team regarding external change impacts to customers
• Designing and implementing communications, engagement initiatives and training support programs
• Coaching leaders to effectively lead their teams through change
• Monitoring adoption outcomes and providing change insights to support decision-making
• Developing the ongoing development of HomeStart's organisational change capability

About you

You are an experienced change professional who can influence, engage and build trusted relationships across a diverse stakeholder group. You combine strong planning and analytical skills with a practical, people-centred approach to change.

To be successful, you'll bring:

• At least five years' experience delivering organisational change initiatives linked to transformation, technology or process improvement
• Strong knowledge of change management methodologies and frameworks
• Exceptional communication, facilitation and stakeholder engagement skills
• Experience developing communication, engagement and learning strategies
• The ability to manage competing priorities and work effectively across multiple initiatives
• Relevant tertiary qualifications or equivalent experience will be highly regarded

Why HomeStart?

At HomeStart, our values of Opportunity, Determination, Openness and Simplicity guide everything we do. We offer a flexible and inclusive workplace where you can make a genuine impact while continuing to grow your career.

You’ll also enjoy:

• A hybrid working arrangement of up to 2 days per week from home may be negotiated.
• A supportive and collaborative team environment.
• The opportunity to contribute to meaningful projects that make a difference to South Australians.

Applications close Wednesday 16 September 2026

HomeStart is an equal opportunity employer that supports a diverse, inclusive and safe place to work where everyone belongs, and everyone feels at home. All applicants will receive consideration for employment without regard for gender identity or expression, sexual orientation, disability, culture, national origin or age.

Unlock job insights

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• What is your motivation for applying for this role?
• In 150 words or less, briefly describe a significant organisational change initiative you have led or supported.
• In 150 words or less, what change management methodologies, frameworks or tools have you used, and how do the contributions have?