Change & Release Manager

Insignia Financial; Hobart; On-site; AUD 110,000 - 150,000; Full time

Job summary

Wrap Technology is seeking a Change & Release Manager to govern and deliver technology change across multiple squads in Australia. You will own the change and release framework, lead CAB activities, and coordinate releases with Engineering, Risk and Delivery teams.

You bring ITIL knowledge, ServiceNow and Jira experience, and a track record of driving process improvements in complex environments. This permanent role offers a challenging, collaborative environment and the chance to shape

Qualifications

• Experience in Change Management, Release Management or Environment Management building process maturity and influencing outcomes.
• Experience managing technology change and software releases.
• Knowledge of ITIL Change and Release Management practices.
• Experience facilitating CAB forums and making risk-based decisions.
• ServiceNow, Jira and Agile delivery experience.
• Strong stakeholder engagement and influencing skills.
• Continuous improvement mindset balancing governance and delivery outcomes.

Responsibilities

• Owning and evolving the Change and Release Management framework across Wrap Technology.
• Leading Change Advisory Board (CAB) activities and release governance forums.
• Managing the release calendar and coordinating technology releases across multiple teams.
• Assessing risk, readiness and deployment plans to support successful releases.
• Driving process improvements, reporting and operational maturity initiatives.
• Partnering with technology, risk and business stakeholders to improve delivery outcomes.
• Supporting automation and modern release management practices across the technology landscape.

Skills

Change Management

Release Management

Environment Management

ITIL

CAB forums

ServiceNow

Jira

Agile delivery

Stakeholder engagement

Continuous improvement

Tools

ServiceNow

Jira

Job description

• Own the process. Influence the outcome. Drive lasting improvements.
• Put your fingerprints on the future to progress your career
• Make a difference, make it meaningful

Change and Release Manager

NSW, VIC or TAS | Permanent Opportunity

The opportunity to join our team

This is an exciting opportunity to join Wrap Technology at a pivotal time and play a key role in shaping how technology change is governed, managed and delivered. Working across more than 20 technology squads, you'll have the opportunity to influence delivery outcomes, strengthen governance practices and help create a more scalable and resilient technology environment.

As Change & Release Manager, you'll work closely with Delivery, Engineering, Production Support and Risk teams to drive continual improvement across change and release processes. This is a role where you'll have the autonomy to challenge the status quo, identify opportunities for improvement and help embed best practice across a complex and evolving technology landscape.

Key Responsibilities Include

• Owning and evolving the Change and Release Management framework across Wrap Technology
• Leading Change Advisory Board (CAB) activities and release governance forums
• Managing the release calendar and coordinating technology releases across multiple teams
• Assessing risk, readiness and deployment plans to support successful releases
• Driving process improvements, reporting and operational maturity initiatives
• Partnering with technology, risk and business stakeholders to improve delivery outcomes
• Supporting automation and modern release management practices across the technology landscape

What You Will Bring

We're looking for someone with experience in Change Management, Release Management or Environment Management who enjoys building process maturity and influencing outcomes across complex technology environments.

• Experience managing technology change and software releases
• Knowledge of ITIL Change and Release Management practices
• Experience facilitating CAB forums and making risk-based decisions
• ServiceNow, Jira and Agile delivery experience
• Strong stakeholder engagement and influencing skills
• A continuous improvement mindset with the ability to balance governance and delivery outcomes

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.