Change Manager - NV1

Charterhouse; Canberra; On-site; AUD 120,000 - 180,000; Full time

Job summary

Charterhouse is seeking a Senior Change Manager to lead a major technology and organisational change program within a federal government transformation. The role is Canberra-based and requires NV1 clearance.

You will develop and drive change and communications strategies, assess readiness, and deliver training across large, complex IT initiatives. The ideal candidate will bring extensive experience in change management frameworks, strong stakeholder engagement, and hands-on ability to implement

Qualifications

• Experience leading large-scale technology and organisational change initiatives.
• Proven ability to develop change and communication plans.
• Experience delivering change in complex IT environments.
• Knowledge of recognised change management frameworks.
• Experience in PRINCE2 and/or Agile delivery environments.
• Excellent stakeholder engagement and influencing skills.

Responsibilities

• Develop and implement comprehensive change and communication strategies.
• Create change management plans covering stakeholder engagement, communications, training and impact analysis.
• Define and communicate the change approach for significant technology and organisational initiatives.
• Conduct change impact and readiness assessments.
• Identify change risks and develop practical mitigation strategies.
• Develop and deliver training to impacted stakeholders.
• Monitor business readiness, adoption, utilisation and benefits realisation.
• Identify performance or adoption gaps and recommend corrective actions.
• Support stakeholders throughout the implementation of change initiatives.
• Use digital adoption tools to support communications and user adoption.
• Build strong relationships across project teams, business areas and senior stakeholders.
• Promote knowledge sharing and capability uplift across teams.
• Maintain accurate change documentation in line with governance and record-management requirements.

Skills

Change leadership

Stakeholder engagement

Communication plans

PRINCE2

Agile

Training design

Risk mitigation

Education

Change management qualification

Job description

Senior Change Manager – Federal Government Technology Transformation

• Major technology and organisational change program
• Initial 12-month contract x2
• Canberra-based
• NV1 Mandatory

We are seeking an experienced Senior Change Manager to lead large-scale technology and organisational change initiatives within a complex federal government environment.

Responsibilities

• Develop and implement comprehensive change and communication strategies.
• Create change management plans covering stakeholder engagement, communications, training and impact analysis.
• Define and communicate the change approach for significant technology and organisational initiatives.
• Conduct change impact and readiness assessments.
• Identify change risks and develop practical mitigation strategies.
• Develop and deliver training to impacted stakeholders.
• Monitor business readiness, adoption, utilisation and benefits realisation.
• Identify performance or adoption gaps and recommend corrective actions.
• Support stakeholders throughout the implementation of change initiatives.
• Use digital adoption tools to support communications and user adoption.
• Build strong relationships across project teams, business areas and senior stakeholders.
• Promote knowledge sharing and capability uplift across teams.
• Maintain accurate change documentation in line with governance and record-management requirements.

Skills and experience

• Significant experience leading large-scale technology and organisational change initiatives.
• Strong experience developing change and communication management plans.
• Proven experience defining and implementing change approaches for complex organisational transformation.
• Experience delivering organisational change within large and complex IT environments.
• Strong understanding of recognised change management frameworks and methodologies.
• Experience working within PRINCE2 and/or Agile delivery environments.
• Excellent stakeholder engagement, communication and influencing skills.
• Ability to manage competing priorities and deliver high-quality work within required timeframes.
• Strong problem-solving skills and a practical, hands-on approach.
• Relevant tertiary or formal change management qualifications are highly regarded.