Change Manager

Aware Super; City of Melbourne; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Aware Super is seeking an experienced Change Manager to support the delivery and adoption of strategic, regulatory, technology, process and operating model change across our Member Growth and Member Engagement portfolios.

You will partner with senior stakeholders, business teams and delivery squads to identify people impacts, assess readiness and develop practical change strategies, ensuring changes are communicated, adopted and embedded for positive outcomes across the organisation.

Qualifications

• Proven track record delivering change management activities across projects, programs or complex business initiatives.
• Strong ability to identify people impacts and develop practical change strategies.
• Experience coaching leaders to embed change and communicate effectively.

Responsibilities

• Create comprehensive change management strategies, ensuring alignment with objectives and timelines.
• Conduct change impact assessments for internal and external stakeholders.
• Design and facilitate workshops and training sessions to prepare employees for upcoming changes.
• Assess business readiness, identify potential resistance and plan mitigation.
• Coach leaders to communicate, lead and embed change within their teams.
• Implement adoption strategies and monitor engagement post-implementation.
• Support a culture of risk awareness, accountability and compliance throughout delivery.

Skills

Change management

Stakeholder engagement

Workshop facilitation

Communication

Risk & compliance awareness

Job description

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at aware.com.au

Your New Role

We are seeking an experienced Change Manager to support the successful delivery and adoption of strategic, regulatory, technology, process and operating model change across our Member Growth and Member Engagement, Education and Advice portfolios.

In this role, you will partner with senior stakeholders, business teams and delivery squads to identify people impacts, assess business readiness and develop practical change strategies. You will play an important role in ensuring change is effectively communicated, adopted and embedded, delivering positive outcomes for our people and members.

• Permanent role
• Sydney, Melbourne or Brisbane
• Hybrid working environment

Key responsibilities include:

• Create comprehensive change management strategies, ensuring alignment with business objectives and timelines.
• Conduct thorough change impact assessments for each initiative, focusing on both internal and external stakeholders.
• Conduct change impact assessments to identify affected stakeholders, risks, challenges and appropriate mitigation strategies.
• Design and facilitate workshops and training sessions to prepare employees and teams for upcoming changes.
• Assess business readiness, identify potential resistance and develop plans to support a successful transition.
• Coach and support leaders to effectively communicate, lead and embed change within their teams.
• Implement adoption strategies and monitor engagement following implementation to support sustainable change.
• Support a strong culture of risk awareness, accountability and compliance throughout the delivery of change.

How do you exceed our expectations?

• Proven track record managing the delivery of change, including leading small projects or streams within larger projects.
• Demonstrated experience delivering change management activities across projects, programs or complex business initiatives.
• Successfully implemented strategic change initiatives and contributed to change acceptance and adoption.
• Strong knowledge of change management principles, frameworks, tools and methodologies.
• Experience conducting change impact assessments and developing change, communication, engagement and readiness plans.
• Excellent stakeholder engagement skills, with the confidence to build trusted relationships and influence at all levels.
• Strong written and verbal communication skills, including the ability to explain complex information clearly and tailor messaging for different audiences.
• Experience designing and facilitating workshops, training sessions or other change interventions.

Employee Experience

We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.

Why you'll love working at Aware Super:

• Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.
• Be part of something super unique: You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.
• Work with super humans: You'll work hard and innovate, but also have some fun along the way.
• Feel super cared for: We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.