Change Manager

Talent Corp; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Talent Corp in Canberra is seeking a Change Manager to lead the people, process transformation and business readiness aspects of a major payroll and HR transformation program. You will work with business stakeholders to map impacts and ensure readiness.

The role emphasizes MSP-based change management, benefits realization, and building cross-functional alignment; hybrid Canberra-based with office and remote work.

Qualifications

• Proven organisational change management experience within complex transformation environments.
• Strong ability identify change impacts on processes, stakeholders and readiness.
• Excellent stakeholder engagement, communication, negotiation and influencing capability.
• Familiarity with MSP principles or willingness to develop this capability.

Responsibilities

• Lead change impact and readiness activities with key stakeholders.
• Identify gaps in processes and SOPs for future state.
• Coordinate change activities across communication, enablement, benefits measurement.
• Build trusted relationships across diverse stakeholder groups.

Skills

Organisational change management

Stakeholder engagement

Communication & negotiation

MSP principles understanding

Education

Tertiary qualifications in Business/Organisational Psychology/Change Management

Job description

Change Manager – Major People, Process Transformation & Business Readiness Program

• Location: Canberra (Hybrid)

Change Manager – Major People, Process Transformation & Business Readiness Program

• Location: Canberra (Hybrid)

About The Position

Successful transformation isn’t just about implementing new technology. It’s about making sure people, processes and ways of working are ready for what comes next.

This role sits within a major transformation program introducing new payroll and HR management capability, with a strong emphasis on the people and process impacts of that change.

You’ll work directly with business stakeholders to understand where change will land, identify impacts across existing processes and standard operating procedures, and help teams prepare for the transition. That means getting close to the business rather than managing change from a distance.

The program is strongly focused on benefits realisation, so the role also connects change activity with the outcomes the transformation is expected to deliver

What You’ll Do

• Lead change impact and readiness activities, working with stakeholders to understand how changes affect their people, processes and operating environment.
• Identify gaps across business processes and SOPs, helping stakeholders improve, develop or establish what is needed for the future state.
• Deliver change activities across communication, enablement, benefits measurement, organisational readiness, risks and continuous improvement.
• Build trusted relationships across complex stakeholder groups, helping people navigate ambiguity and the practical challenges that come with significant change.

What We Are Looking For

• Proven organisational change management experience within complex transformation environments.
• Strong experience identifying change impacts and understanding how transformation affects business processes, stakeholders and organisational readiness.
• Excellent stakeholder engagement, communication, negotiation and influencing capability, including the ability to support people through the discomfort of change.
• Understanding of Managing Successful Programmes (MSP) principles and benefits management, or a willingness to develop this capability.

Change & Delivery Environment

• People, Process & Technology Transformation
• Change Impact & Organisational Readiness
• Business Process & SOP Improvement
• MSP, Benefits Realisation & Stakeholder Enablement

A Quick Note Before You Apply

This role is unlikely to suit change practitioners whose experience has centred primarily on communications, training or producing change collateral.

The stronger fit is someone who has worked directly with business stakeholders to understand where change lands, what it means for existing processes and how to help people successfully move from current to future ways of working.

Relevant tertiary qualifications across Business, Organisational Psychology, Change Management or a related discipline, together with organisational change management certification, are preferred rather than mandatory.

This is a hybrid Canberra-based engagement, with a combination of office-based and work-from-home arrangements.