Change Manager

Western Sydney Local Health District; Blacktown; On-site; AUD 107,000 - 127,000; Full time

Job summary

Western Sydney Local Health District seeks an experienced Change Management leader to drive adoption of new care models. You will work with clinical, operational and project leaders to support the Out of Hospital Care Model, ensuring effective stakeholder engagement, communication, training and benefits realisation across hospital and community settings.

You will design and embed comprehensive change plans, manage risks, run workshops, and collaborate with the Project Management Office to align

Qualifications

• Tertiary qualifications in change management or related certification.
• Proven track record in change management within large, complex service environments.
• Experience in hospital or health setting preferred but not essential.
• Excellent communication skills (written and verbal) with ability to present to diverse audiences.
• Proven delivery of end-to-end management of multiple integrated communication campaigns.
• Strong stakeholder engagement and relationship management with multidisciplinary teams.

Responsibilities

• Lead the change management function for the Out of Hospital Care Model and related initiatives.
• Develop and implement change management, stakeholder engagement, communication, training and benefits realisation plans.
• Partner with clinicians, operational leaders and project teams to assess change impacts, build readiness and support adoption.
• Facilitate workshops, briefings and engagement activities to drive understanding, commitment and sustainable behavioural change.
• Monitor change progress, manage risks and provide expert advice to support project and organisational outcomes.

Skills

Change management

Stakeholder engagement

Communication skills

Cross-functional collaboration

Education

Tertiary qualifications in change management or related certification (Prosci, AIM, etc.)

Job description

• Lead transformation that reshapes care beyond the hospital walls
• Drive stakeholder engagement and change across diverse healthcare settings
• Join a high-impact team delivering innovative models of care

Manage complex change, build stakeholder partnerships and drive adoption of new models of care that improve health outcomes across our community.

Employment Type: Temporary Full Time (Up to 31/12/2028) Position Classification: Health Manager Level 4 Remuneration: $77.44 - $92.27 per hour Hours Per Week: 38 Location: Blacktown Hospital

Where you'll be working At Blacktown Hospital, you'll join the Integration and Transformation Directorate within Integrated and Community Health, a collaborative and forward-thinking team committed to transforming the way healthcare is delivered. Working alongside clinical, operational and project leaders, you will play a key role in supporting the implementation of innovative care models that help patients receive the right care, in the right place, at the right time.

• Join a supportive and high-performing transformation team driving meaningful healthcare reform.
• Work across hospital, community and integrated care settings with a diverse range of stakeholders.
• Partner with clinicians, executives and project teams to deliver lasting organisational change.
• Contribute to the implementation of the Out of Hospital Care Model and other strategic initiatives.
• Be part of a culture that values innovation, collaboration, continuous improvement and patient-centred care.

What you'll be doing

This is an exciting opportunity for an experienced change management professional to lead and embed change initiatives that support the successful delivery of major transformation programs across Integrated and Community Health. You will work closely with the Project Management Office to ensure projects are supported by effective stakeholder engagement, communication, training and adoption strategies.

• Lead the change management function for the Out of Hospital Care Model and related transformation initiatives.
• Develop and implement change management, stakeholder engagement, communication, training and benefits realisation plans.
• Partner with clinicians, operational leaders and project teams to assess change impacts, build readiness and support adoption.
• Facilitate workshops, briefings and engagement activities to drive understanding, commitment and sustainable behavioural change.
• Monitor change progress, manage risks and provide expert advice to support successful project and organisational outcomes.

Selection Criteria

1. Tertiary qualifications in change management and/or certifications such as Prosci, Accelerating Implementation Methodology (AIM), APMG Change Practitioner, or equivalent experience, with proven practical application of the methodology
2. Proven track record and experience in change management within a large and complex service environment, managing concurrent transformational initiatives.
3. Experience working in a hospital or complex health setting, with an understanding of processes and workflows across multidisciplinary clinical teams, is preferred but not essential
4. Demonstrated excellent communication skills (written and verbal), including an ability to succinctly present complex concepts to diverse audiences, with corporate communications experience and proficiency in communication design tools highly regarded.
5. Proven experience in delivery of end-to-end management of multiple, integrated communication campaigns. This includes development of briefings, presentation and speaking points for leaders.
6. Strong stakeholder engagement and relationship management skills, including experience collaborating with multidisciplinary stakeholders, working autonomously to build partnerships
7. Proven ability to work collaboratively with Project Management Office or project teams, aligning change delivery with project delivery timelines and milestones.

Requisition ID: REQ692998 Applications Close: 4th November 2026

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.

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