Change Lead

Essential Services Commission Victoria; City of Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

The Essential Services Commission Victoria is seeking a Change Lead to support delivery of the Victorian Energy Upgrades Transformation Program by leading change planning and implementation across a range of initiatives in a dynamic regulatory setting.

You will partner with program and business leads to assess change impacts, develop change approaches, and support the adoption of new ways of working, including stakeholder engagement, training, readiness planning and implementation support.

Responsibilities

• leading and delivering change activities to support transformation initiatives across the VEU division
• working with program leads, subject matter experts and business stakeholders to assess change impacts and develop fit-for-purpose change plans
• developing and delivering stakeholder engagement, communication and training activities to support successful implementation and adoption
• supporting business readiness and implementation activities, including transition planning, impact assessments, and post-implementation follow-up
• identifying and managing change risks, issues and dependencies, and aligning change activities within broader program delivery
• preparing practical change materials, monitoring progress and feedback, and contributing to continuous improvement in change approaches and tools

Job description

The Essential Services Commission is Victoria's independent economic regulator of essential services supplied by a range of industries. The commission's functions include:

• making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).
• undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.
• administering the Victorian Energy Upgrades program.

About the role

The Change Lead plays a key role in supporting delivery of the Victorian Energy Upgrades (VEU) Transformation Program by leading change planning and implementation across a range of initiatives.

In this role, you will partner with program and business leads to assess change impacts, develop change approaches, and support the successful adoption of new ways of working. You will design and deliver practical change activities such as stakeholder engagement, communication, training, readiness planning and implementation support.

The role requires someone who can work across multiple initiatives in a dynamic environment, build strong relationships with stakeholders, and translate complex change into clear, practical actions for affected teams. You will bring demonstrated experience in change delivery, sound judgement, strong communication skills, and the ability to work collaboratively across a complex regulatory setting.

This is a 12-month fixed term position. The work location for this position is 570 Bourke Street, Melbourne, with hybrid work arrangements available.

Key accountabilities

The role is responsible for:

• leading and delivering change activities to support transformation initiatives across the VEU division
• working with program leads, subject matter experts and business stakeholders to assess change impacts and develop fit-for-purpose change plans
• developing and delivering stakeholder engagement, communication and training activities to support successful implementation and adoption
• supporting business readiness and implementation activities, including transition planning, impact assessments, and post-implementation follow-up
• identifying and managing change risks, issues and dependencies, and aligning change activities within broader program delivery
• preparing practical change materials, monitoring progress and feedback, and contributing to continuous improvement in change approaches and tools

Please refer to the attached position description for the principal functions and key selection criteria.

For further information about the role, please contactManisa McLennan, Acting Transformation Lead at ***************@esc.vic.gov.au

Our commitment to fostering a diverse, inclusive and flexible workplace

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You'll be working in a dynamic and collaborative environment with opportunities for professional growth.

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

If you require any adjustments to equitably participate in the recruitment process, or need an alternative format to any of the application material, please contact **************@esc.vic.gov.au for support.

Other relevant information

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents.

Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, statutory declaration disclosing any previous misconduct investigations and declaration of private interests.