Change Lead

Churches of Christ in Queensland; Brisbane; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

5 weeks leave

Hybrid work

Free on-site parking

On-site café with staff discount

Salary packaging for charity

Job summary

Churches of Christ in Queensland seeks a Change Lead to shape and guide organisational change during a multi-year transformation. The role blends technical change management with strategic influence to ensure initiatives land successfully and drive measurable impact.

You will drive people-readiness, map processes, conduct impact assessments, and align activities with organisational strategy and regulatory requirements.

Qualifications

• Experience contributing to people-readiness in projects and change initiatives.
• Certification in Change Management (e.g., PROSCI, ACMP) preferred.
• Ability to map processes, conduct impact analyses, and drive adoption.
• Proven track record delivering change in dynamic environments.

Responsibilities

• Drive people-readiness across large enterprise projects and initiatives.
• Lead change management guidance within project teams and align with frameworks.
• Map business needs, assess impact, and prepare for transitions.
• Identify risks and develop mitigation strategies with project managers.
• Deliver readiness activities and post‑go‑live support for users.

Skills

Stakeholder analysis

Change management

Communication planning

Training delivery

Facilitation

MS Project

Jira

Trello

Asana

Confluence

Education

Degree qualification

PROSCI certification

Agile Change Management

ACMP

Tools

MS Project

Jira

Trello

Asana

Confluence

Job description

• Kenmore head office, free parking on site & hybrid work.
• NFP Salary packaging up to $18,549 p.a., 5 weeks leave.
• 12-18-month fixed term full-time contracts.

As a Change Lead, you will shape, guide, and facilitate organisational change across a business that is undergoing significant transformation. This role blends technical change management expertise with strategic influence, ensuring projects, innovations, and business initiatives land successfully and deliver real, measurable impact.

What You Will Do

• Drive the people-readiness side of change initiatives across enterprise projects, aligning with our organisational processes, enterprise architecture, and approved frameworks.
• Work closely within a project management team to lead change management advice.
• Be a conduit to understand business needs, map processes, and complete impact assessments that will prepare the organisation for transition.
• Identify resistance, adoption risks, and project gaps to develop mitigation strategies that support project managers and leaders through delivery.
• Implement business readiness and post‑go‑live support activities to ensure a smooth and confident transition for users.
• Work collaboratively to align change activities with organisational strategy, legislative requirements, service quality, and continuous improvement.

What Sets This Role Apart

This is not a traditional change role. You will play a major part in shaping how the organisation adapts throughout a multi‑year transformation journey. You will take the lead on:

• Influencing at all levels and ensuring clarity, alignment, and momentum through complexity.
• Guiding the organisation through significant transformation, promoting readiness, resilience, and a culture of improvement.
• Driving practical, structured change practices, embedding frameworks that support sustainable transformation and measurable business outcomes.
• Establishing yourself as a trusted advisor, helping project leaders navigate competing priorities, shifting landscapes, and technology‑driven change.

What You Will Bring

• Experience in contributing to the people readiness side of projects, starting with co-developing stakeholder impact analyses then moving through communication and training action planning and delivery.
• Ideally Degree qualified plus certification in Change Management (e.g., PROSCI, Agile Change Management, ACMP).
• Experience delivering change initiatives in dynamic environments.
• Experience in process mapping, workflow analysis, business process reengineering, and change impact analysis.
• Strong skills in engaging and influencing stakeholders and group facilitation.
• Proficiency in change and project tools (e.g., MS Project, Jira, Trello, Asana, Confluence).
• A resilient and analytical mindset, able to make decisions during uncertainty while keeping people at the centre of change.

Who we are - Churches of Christ

Churches of Christis one of Australia’s largest and most diverse not-for-profit organisations, delivering a range of care and community services across Residential Aged Care, Home Care and Retirement Living, Foster and Kinship Care and, Housing Support for over 140 years.

We are guided by our values of Integrity, Compassion, Excellence and Courage, and we welcome everyone, of all backgrounds and faiths, as we foster a diverse and inclusive community for our people.

Why Join Our Team

• Transformative leadership and a high performing team culture.
• Opportunities for career development, stretch assignments and progression.
• A growing nationalnot-for-profit organisation with purpose and community impact.
• Work in an inclusive, down to earth & welcoming culture.
• 5 weeks annual leave
• Hybrid / flexible working arrangements to support your work life balance.
• Free on-site parking + on-site café with staff discount (at the Kenmore head office).
• Not for profit salary packaging up to $18,549 which could be used for up to $15,900 (for common living expenses like rent, mortgage, school fees and many more) and up to $2,650 for meals and entertainment.