Change and Adoption Manager

Western Sydney University; Parramatta; Hybrid; AUD 140,000 - 149,000; Full time

Benefits offered by this job

Staff discounts

Salary sacrifice for onsite parking

Novated leasing

Employee Assistance Program (EAP)

flu vaccination available

Fitness Passport membership

Onsite childcare

Job summary

Western Sydney University seeks a Change Lead to drive change planning, delivery and adoption across major programs. You will perform change impact assessments, stakeholder mapping and identify people impacts, adoption risks and the support required for successful transitions.

You will develop change and adoption plans covering stakeholder engagement, messages, communications and training needs. Working with program teams, internal comms specialists and senior leaders, you will coordinate

Qualifications

• Extensive experience developing and delivering change strategies for large, complex programs.
• Exceptional stakeholder engagement and communication with senior executives.
• Sound knowledge of contemporary change management methodologies.

Responsibilities

• Lead development and delivery of change strategies across major programs.
• Develop change and adoption plans including stakeholder engagement, messages, communications and training.
• Lead a small team of change and communication resources and report on people and change aspects of program delivery.

Skills

Change management

Stakeholder engagement

Communication skills

Leadership

Education

Degree in Management/Business/Communications/HR

Job description

• Full-time, Ongoing position at HEW Level 9.
• Parramatta South campus with flexible working arrangements.
• Salary: $139,747 – $149,238 per annum, plus 17% Super and Leave Loading.

Lead change planning, delivery, stakeholder engagement and adoption across a range of strategic projects.

The Opportunity

You will lead the development and delivery of change strategies that support major programs and projects across the University. Through change impact assessments and stakeholder mapping, you will identify people impacts, adoption risks and the support required for successful transitions.

You will develop change and adoption plans covering stakeholder engagement, key messages, communications and training needs. Working with program teams, internal communication specialists and senior leaders, you will coordinate activities against program milestones and facilitate forums that build understanding and readiness.

You will also develop practical change frameworks and tools that strengthen organisational capability and support consistent delivery. Leading a small team of change and communication resources, you will provide advice on resourcing requirements and report to governance bodies on the people and change aspects of program delivery.

What Success Looks Like:

• Deliver fit-for-purpose change and adoption plans for complex strategic programs.
• Build trusted relationships with senior leaders, program sponsors and stakeholders.
• Equip leaders to communicate change and support their teams through transitions.
• Establish practical frameworks and tools that improve change delivery across the University.
• Provide clear reporting on stakeholder readiness, people impacts and adoption risks.

Please refer to the Position Description for full details.

About You

• A degree in Management, Business, Communications, Human Resources or a related field, and/or equivalent experience.
• Extensive experience developing and delivering change strategies for large, complex programs.
• Sound knowledge and practical application of contemporary change management methodologies.
• Demonstrated experience developing organisational change frameworks, tools and approaches.
• Exceptional stakeholder engagement and communication skills, including experience working with senior executives.

Benefits

We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare:Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
• Closing Date: 11:59pm, Thursday 19th November 2026
• Working Rights: You must provide evidence of full‑time working rights in Australia at application.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact ***************@westernsydney.edu.au.

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.