Change & Communications Coordinator

Western Sydney University; Richmond; On-site; AUD 116,636 - 129,479; Full time

Benefits offered by this job

Fitness Passport

Onsite Childcare

Financial Benefits

Holistic Support

Job summary

A leading Australian university is seeking a Change and Communications Coordinator to lead communication strategies that support organisational change. In this role, you will create clear and engaging content, coordinate stakeholder engagement activities, and use digital tools to inform and prepare staff for transitions throughout the university. The ideal candidate will possess strong writing skills and relevant qualifications in communications or marketing, bringing demonstrable experience in change management. This is a full-time position based in Richmond, NSW.

Qualifications

• Demonstrated experience developing communication strategies for organisational change.
• Ability to simplify complex information for diverse audiences.
• Confidence using digital communication platforms.

Responsibilities

• Lead communication strategies that support organisational change initiatives.
• Create engaging content for diverse audiences and channels.
• Coordinate stakeholder engagement activities to build awareness.

Skills

Strong writing skills

Stakeholder engagement

Change management

Digital communication proficiency

Communication strategy development

Education

Relevant tertiary qualifications in Communications, Marketing or Change Management

Tools

Content Management Systems (CMS)

Analytics tools

Job description

• Full-time, Fixed-Term position at HEW 8 until December 2028.
• Hawkesbury campus with flexible working arrangements.
• Salary: $116,636 – $129,479 per annum, plus 17% Super and Leave Loading

Opportunity

Lead clear, engaging communication that supports staff through meaningful organisational change.

As the Change and Communications Coordinator within the Pay Confidence Program, you will play a vital role in supporting organisational change initiatives across the University. You will design and deliver communication strategies that prepare, inform and engage staff, helping them understand the purpose, benefits and implications of change.

Working closely with project teams, change specialists and senior leaders, you will create clear and engaging content tailored to diverse audiences and channels. You will use digital platforms, analytics and content management tools to ensure communication are streamlined, consistent and data informed.

This role offers the opportunity to influence how change is understood and adopted across the University. You will provide advice, coordinate engagement activities and support leaders to communicate effectively through periods of transition.

What Success Looks Like

• Deliver clear communication strategies that support change initiatives and organisational priorities.
• Produce accurate, engaging content for multiple audiences and channels, including digital platforms.
• Coordinate effective stakeholder engagement activities that build awareness and commitment.
• Monitor communication performance and apply data insights to recommend improvements.
• Maintain and update content to ensure alignment with brand, compliance and change timelines.

Please refer to the Position Description for full details.

About You

• Relevant tertiary qualifications in Communications, Marketing or Change Management, or equivalent experience.
• Demonstrated experience developing communication strategies for organisational change.
• Strong writing skills with the ability to simplify complex information for diverse audiences.
• Confidence using CMS, analytics tools and digital communication platforms.
• Excellent stakeholder engagement and relationship management capabilities.

Benefits

• Fitness Passport: Access hundreds of gyms and pools across the state.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing.
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.
• Position Enquiries: Direct to Shenayd Patemann, Senior Project Manager, Building Pay Confidence via [e-mail]. Please include the job reference code REF961N.
• Closing Date: 11:59pm, Monday 2 March 2026.
• Working Rights: You must provide evidence of full‑time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [e-mail].

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.