Change Analyst

UNSW; Sydney; Hybrid; AUD 119,000 - 146,000; Full time

Benefits offered by this job

Flexible Working Options

Career development opportunities

17% Superannuation contributions and 3

Additional leave over Christmas

Discounts and entitlements

Job summary

UNSW IT is seeking a Change Analyst for a fixed-term 24-month role based in Kensington, Sydney. The role conducts change analysis and develops recommendations to embed change management across the technology delivery portfolio, with 2-3 days in the office and hybrid work.

Starting salary is A$132,455 plus superannuation and leave loading. You will build readiness, stakeholder analysis, and communicate change strategies, aligning with UNSW values and safety standards.

Qualifications

• Qualifications in change management and/or relevant experience gained in organisational change management.
• Experience in change management program delivery, preferably in higher education.
• Experience planning, developing and implementing change communications for stakeholders.

Responsibilities

• Conduct change analysis and impact assessments using PROSCI/ADKAR methods.
• Document outcomes to determine scale of change and business readiness.
• Conduct stakeholder analysis to align engagement strategies.
• Contribute to change planning with risk and improvement recommendations.
• Collaborate with business groups to translate requirements into documentation.
• Prepare status reports against critical path timelines for governance.
• Develop messages for communication planning with project teams.
• Review and update change management tools and activities for relevance.
• Align with UNSW Values in Action and UNSW Code of Conduct.

Skills

Analytical skills

Decision making

Interpersonal skills

Advanced Office tools

Education

Change management qualifications

Tools

Excel

PowerPoint

Word

Visio

Job description

Fixed term role, 24-month role as a Change Analyst within UNSW IT

Starting Salary $132,455 plus generous superannuation and leave loading

Kensington, Sydney location, 2-3 days in the office, Hybrid working

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community—but more importantly, it’s a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. It’s this approach that makes our work matter—and why we’re recognised as one of the world’s top 20 universities and ranked Australia’s #1 university, as well as a proud member of the prestigious Group of Eight. If you’re looking for a role where you can shape change, thrive in complexity, and see the real impact of your work every day, you’re in the right place.

The Change Analyst conducts analysis and develops recommendations for the effective design and implementation of change management plans to embed strategic and operational change across the UNSW technology delivery portfolio. The primary role of the Change Analyst is to conduct change analysis and help develop and implement effective change plans, as well and build business readiness to maximise adoption to strategic, operational and technology change initiatives.

The Change Analyst also supports the Director Engagement and Change in contributing to new approaches and frameworks for managing people-related changes and the impacts resulting from change programs, projects and other initiatives.

Specific Accountabilities For This Role Include

• Conduct change analysis and change impact assessments using Change Methodologies (i.e. PROSCI/ADKAR) to inform and support successful change management outcomes.
• Document change impact assessment outcomes to determine the scale of change and associated business readiness to develop a portfolio view of change.
• Conduct stakeholder analysis to identify stakeholder commitment, impact, influence, and engagement to align engagement strategies.
• Provide input and insights into change planning to ensure change management activities align with the needs of the business, identifying risks and mitigation strategies, with recommendations for improvements.
• Consult and collaborate with all operational business groups to understand current and future state, and to ensure business requirements are translated into documentation.
• Prepare status reports of change activities against critical path timelines for key governance bodies.
• Develop key messages for communication planning, and liaising with project team and communication teams to ensure a coordinated communication approach across the UNSW IT.
• Review and analyse change management tools and activities (including leadership alignment, stakeholder engagement, and cultural assessment), and ensure they are relevant and up to date.
• Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
• Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects, and activities that pose a health and safety risk within your area of responsibility.

Who You Are

• Qualifications in change management and/or relevant experience gained in organisational change management gained through any other combination of education, training and/or experience.
• Experience or knowledge of change management program delivery within the higher education sector.
• Relevant experience in planning, developing and implementing change communications for all level of stakeholders.
• Strong analytical and decision-making skills., and Advanced skills in the use of standard office toolsets including word processors, video, spreadsheets, drawing/diagramming tools (such as Excel, PowerPoint, Word and Viso).
• Strong interpersonal skills, with the ability to clearly convey information and ideas through a variety of channels (oral, written, social media) to individuals or groups in an engaging manner.
• Sound stakeholder management skills with the ability to build and maintain effective internal and external working relationships, influence others and liaise effectively with a range of stakeholders to ensure successful outcomes.
• Proven organizational skills and the ability to operate autonomously while demonstrating strong initiative and a proactive approach to deal with multiple tasks, establish priorities and meet deadlines.
• Demonstrated success working effectively and collaboratively in a team environment.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits And Culture

• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Applications close: Monday 5th of October at 11.30pm

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.