Integration Analyst

University of New South Wales; Sydney; Hybrid; AUD 107,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Competitive salary

Job summary

UNSW is a leading university in Australia seeking an Integration Analyst to plan, coordinate, and supervise application integrations across UNSW information systems. You will develop middleware, support deployments, and collaborate with IT teams to ensure robust data exchange. Experience with Azure and middleware is preferred.

Join a dynamic, globally engaged environment at Kensington, Sydney with hybrid work and strong emphasis on governance, risk, and continuous improvement.

Qualifications

• Relevant tertiary qualification with experience or equivalent competence.
• 2-3 years on Middleware platforms, especially Microsoft Azure; Data Factory desirable.
• Experience in requirements gathering, use cases, gap analysis, systems design, and integration.
• Familiar with agile, waterfall, lean, rapid development methodologies.
• Proficient with JIRA, Confluence and Selenium; strong office toolset skills.
• Strong stakeholder engagement, communication, and time management abilities.
• Ability to adapt to changing priorities and deliver robust solutions.

Responsibilities

• Plan, execute, and manage integration of new applications into existing IT infrastructure.
• Develop custom middleware for data transformation and control between systems.
• Provide production support and deploy to reduce risk and stabilize operations.
• Investigate opportunities to introduce Web API or integration services.
• Participate in on-call support on a rotating basis and assist testing with stakeholders.
• Collaborate with technology teams, end users, and stakeholders to validate interfaces.
• Ensure integrations meet functional, compliance, and technical requirements.
• Provide troubleshooting, root-cause analysis and escalation when needed.
• Maintain integration catalog and update system documentation.
• Support continuous improvement of integration practices and resourcing.

Skills

Middleware platforms

Microsoft Azure

Azure Data Factory

Requirements gathering

System design

Agile methodologies

Communication skills

Time management

Problem solving

Stakeholder management

JIRA

Confluence

Selenium

Visio

PowerPoint

MS Project

Education

Relevant tertiary qualification

Tools

JIRA

Confluence

Selenium

Visio

PowerPoint

MS Project

Job description

At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional and...

• F ull-time continuing role within UNSW IT as an Integration Engineer
• Starting Salary $118,483 plus generous superannuation and leave loading
• Kensington, Sydney location, 2-3 days in the office, Hybrid working

About UNSW: UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

The Integration Analyst will play a key role within Corporate Services Integration domain in IT. The Integration Analyst's role is to plan, coordinate, and supervise activities related to the integration of applications into UNSW information systems. This individual is responsible for planning and coordinating the processes required for the provision of interfaces and data exchange/distribution necessary for UNSW operations. This position reports to Integration Technology Lead and has no direct reports.

Specific accountabilities for this role include:

• Plan, execute, and manage the integration of new applications into existing network infrastructure, systems, and software throughout the enterprise.
• Develop custom middleware to assist in the transformation and control of data between systems.
• Manage deployments to reduce risk and provide production support where required.
• Where applicable, investigate and qualify potential areas in which to introduce Web API or integration services.
• Be available for On-Call / After Hours support on a rotating basis, typically one week per month as well as weekend and After Hours work as required.
• Collaborate with technology team members, end users, and other stakeholders in the testing of new Interfaces and applications.
• Ensure that any new integration solution meets functional requirements, system compliance, and other specifications.
• Provide technical support, triage support issues, troubleshoot, identify root cause, and coordinate and elevate to key internal and external resources as required, to effectively resolve all issues.
• Monitor and identify patterns of issues, identify potential points of failure, and recommend permanent solutions.
• Application and integration testing, assist UAT testing and prepare release notes for deployment.
• Maintain integration catalogue and update system documentation.
• Proactively identify complex risks and issues, work with the team to ensure appropriate solutions are in place.
• Provide functional level 2 and 3 support to system and process owners on business processes, implement functionality, and business system capabilities.
• Support leadership in optimising the way in which the integration sub domain work, including practices, organisation, and resourcing to promote team dynamics and opportunities for continuous improvement.
• Be actively involved in communications with key stakeholders, both internal and external and provide influential input with stakeholders to achieve business outcomes.
• Develop operational and user guides and develop and deliver end-user training.
• Align with and actively demonstrate the Code of Conduct and Values
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

Who you are:

Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.

• 2-3 years of experience working on Middleware platforms i.e. Microsoft Azure platform and native integrations. Experience with Microsoft Azure Data factory is desirable but not essential.
• Demonstrated experience in requirements gathering, use cases documentation, gap analysis, systems design, and integration.
• Knowledge of and experience in a range of application development methodologies including ‘agile’, ‘waterfall’, ‘lean’ and ‘rapid’ application development methodologies.
• Strong knowledge and competency in the use of professional tools i.e. JIRA, confluence, Testing tools (Selenium) etc.
• Well-developed skills in the use of standard office toolsets including word processors, spreadsheets, drawing/diagramming tools (e.g., Visio), presentation tools (e.g., PowerPoint) and project management tools (e.g., MS Project).
• Sound consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.
• Excellent analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
• Advanced written and verbal communication skills, with a high level of attention to detail for deliverables produced.
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture

• Flexible Working Options (work from home, flexible hours etc)
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

Please note: Sponsorship is not available for this role; valid Australian working rights are required on application .

Applications close : Wednesday 23rd of September at 11.30pm

Pre-Employment Checks

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.