Centre Manager: Lead Large Team & Community Programs

Belgravia Leisure; Melbourne; Vor Ort; AUD 120.000 - 150.000; Vollzeit

Zusammenfassung

Belgravia Leisure is seeking a Centre Manager for WaterMarc Banyule in Victoria, Australia. You will lead a large team at a premier aquatic and leisure facility, delivering exceptional guest experiences while overseeing operations, financials, and program delivery.

Reporting to the Business Operations Manager, you will engage with local communities to deliver inclusive aquatic programs and a fundraising strategy to support access to leisure services.

Qualifikationen

• Demonstrated leadership of a large team in a leisure or related industry.
• Strong interpersonal and stakeholder management skills.
• Experience delivering exceptional guest experiences and customer service.

Aufgaben

• Ensure the venue meets service, financial and other outcomes expected by customers and stakeholders.
• Ensure the safety and wellbeing of visitors and team members through planning and oversight of policies and procedures.
• Coach and develop teams to deliver on KPIs through engagement, performance planning and development plans.
• Achieve budgeted net profit targets, manage expenses and drive strategic revenue.
• Maintain strong relationships with contract partner and key community stakeholders.
• Implement a high value customer service proposition addressing client base needs.
• Recruit and coach energetic team members to align with the venue vision.

Kenntnisse

Leadership

Team coaching

Budgeting

Customer service

Community engagement

Ausbildung

First Aid & CPR

Pool Lifeguard

Working with Children Check

National Police Check

Jobbeschreibung

Belgravia Leisure is seeking a Centre Manager for WaterMarc Banyule in Victoria, Australia. You will lead a large team at a premier aquatic and leisure facility, delivering exceptional guest experiences while overseeing operations, financials, and program delivery.

Reporting to the Business Operations Manager, you will engage with local communities to deliver inclusive aquatic programs and a fundraising strategy to support access to leisure services.