Centre Manager - Gymnastics

Belgravia Leisure; Gosford; On-site; AUD 90,000 - 120,000; Full time

Job summary

Belgravia Leisure is seeking a Centre Manager for BK Gym Gosford to lead operations, drive membership growth, and promote safe, high-quality gymnastics programs for children aged 1–12+ years.

The role emphasises staff mentoring, budget achievement, and delivering exceptional customer service to families in the Gosford area. Weekend/weekday evening hours may be required to fit the centre timetable.

Qualifications

• Knowledge of the gymnastic industry.
• Knowledge of child gymnastic programs.
• Customer focused and aligned to CLEAR values.

Responsibilities

• Ensure the venue operates efficiently and profitably.
• Provide great customer service for participants and parents.
• Achieve or exceed budgets through member growth and cost control.
• Build the business by promoting memberships and events.
• Recruit, train and onboard staff and ensure their ongoing development.
• Ensure compliance with WHS and child safety standards.
• Lead community outreach and local marketing initiatives.

Skills

Gymnastics knowledge

Child programs

Customer focus

Leadership

Sales acumen

Staff development

Education

Gymnastics qualifications

Job description

• Do you possess the skills and ability to build, develop and lead an enthusiastic team?
• Full time role
• Great Culture, Dynamic Wellness, Health, Sport & Leisure Industry
• Do you possess the skills and ability to build, develop and lead an enthusiastic team?

This is a great opportunity for passionate and friendly coach who enjoys working with children and building skills in gymnastics and life

The Company

BK Gymnastics, RGA (Recreational Gymnastics Australia) and GymbaROO are part of Belgravia, and we are the fastest growing sports and leisure organisation in Australia. Belgravia is comprised of multiple businesses, our core areas of business include health clubs, programs, tourism, wellness, destination spa reports, golf, aquatic and sporting venues in 250+ locations across Australia and New Zealand (and expanding!).

We are in an exciting period of growth and looking for a talented Centre Manager for at BK Gym Gosford to assist with taking our organisation into the future. We are focused particularly on programs for children at various levels aged between 1 - 12+ years.

The Role

The Gymnastics Centre Manager at BK Gym Gosford, is accountable for the overall success of their business unit, meeting or exceeding financial budgets and membership KPIs set out in the annual plans and business budgets.

The Centre manager drives a safe, inclusive and positive culture of memberships, service and operational excellence through great planning and staff mentoring and training. The successful applicant will be available for either weekend/weekday evening hours, as required by the centre’s time-table requirements.

Key Accountabilities

• Ensure the venue operates efficiently and profitably, aligned to our Standard Operating Procedures
• Ensure great customer service for both participant and parents
• Achieving or exceeding the centres operational and financial budgets through effective strong member growth and careful cost control
• Build the business by ensuring membership retention and growth, by effectively planning and execute promotions and events as per marketing/business calendar
• Maximising profitability, create membership and participation target
• Increase capability of staff to contribute effectively to a great culture
• Responsible for recruiting, training and onboarding staff
• Resolving customer/parent queries and complaints with a ‘customer first’ attitude
• Ensuring compliance with WHS legislation - for staff and customers - adhering to all child safety standards
• Preparing localised/organic marketing, promotional plans and community outreach to drive memberships
• Liaise with the Gymnastics Coaches to ensure the preparation of quality, safe and innovative gymnastics programs Essential:
• Knowledge of the gymnastic industry
• Knowledge of child gymnastic programs
• Gymnastics qualifications
• Customer Focused and be aligned to our CLEAR values (Customer focused, Leadership, Excellence, Accountability, Results)
• Financial management experience
• Strong business and sales acumen
• Passionate about Community and children’s development
• Working with Children Check
• National Police Check (upon onboarding)
• Senior First Aid Certificate
• Current CPR Certificate

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement